Nathalee Ward
Nassau,NP
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
32
32
years of professional experience
Work History
Housekeeping and Laundry Attendant
Club Med Resorts
San Salvador, Bahamas
01.1994 - 03.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Performed rotation cleaning by steam cleaning carpets and draperies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Food and Beverage Attendant
Club Med
San Salvador, Bahamas
01.1994 - 12.1999
- Limited portion sizes and used garnishes to control food costs.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Education
A.F.Adderly Senior High
Blue Hill Road06.1987
Skills
- Floor Cleaning, Polishing and Waxing
- Detail-Oriented
- Relationship Building
- Supply Replenishment
- Multitasking and Prioritizing
Timeline
Housekeeping and Laundry Attendant
Club Med Resorts
01.1994 - 03.2020
Food and Beverage Attendant
Club Med
01.1994 - 12.1999
A.F.Adderly Senior High
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