Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Retail Operations ManagerBrand ManagerBrand ManagerHead BaristaHead BaristaWork Type
Full TimeLocation Preference
On-SiteOpen to relocation: Yes
Open To Work
Cesar Morera
Cali,Valle Del Cauca
Work Preference
Summary
Experienced hospitality professional with a strong background in coffee, retail, and brand management. Over the years, I have worked across multiple countries including Australia, The Bahamas, and Colombia, gaining extensive experience in operations, training, and team leadership. Specialized in the coffee industry and skilled in developing efficient systems, ensuring brand consistency, and driving business growth through innovation and service excellence.
Overview
19
19
years of professional experience
Work History
Retail Operations Manager
Sweet Foods Ltd
11.2023 - Current
Oversee retail store operations at resort, managing staff and standardizing processes. Develope and implement operational protocols to ensure compliance with brand standards. Handle payroll and employee scheduling to optimize workforce efficiency. Collaborate with brand representatives to align business objectives and drive growth. Contribute to product development and sales growth through innovative strategic initiatives.
Brand Manager
GRUPO FMC
01.2021 - 11.2023
Directed all aspects of coffee and pastry operations at multiple restaurant locations, ensuring adherence to brand standards. Ensured strict compliance with policies and operational protocols across all venues. Facilitated staff training programs focused on improving service standards and efficiency. Established quality control processes to guarantee product consistency. Spearheaded menu development and product innovation to elevate guest satisfaction.
Brand Manager
ASCAFE SAS
01.2020 - 01.2021
Head Barista
CAFE SAN CAMILO
01.2017 - 01.2020
Head Barista
PORVERTE COFFEE HOUSE
01.2013 - 01.2017
Head Barista
THE LOCAL PRESS CAFE
01.2012 - 01.2013
Head Barista
DOLCE ESPRESSO
01.2010 - 01.2012
Waiter
RESTAURANTS OF THE ROCKS
01.2007 - 01.2010
Education
Bachelor degree - international marketing
Universidad San José
ColombiaAdvanced diploma - business management
Australian pacific college
Sydney, Australia01.2009
Skills
- Store operations management
- Health and safety compliance
- Operational efficiency optimization
- Store planning and layout
- Cleanliness and sanitation standards
- Sensory analysis techniques
- Recipe development and innovation
- Barista training expertise
- Flavor profiling skills
- Cold brew preparation methods
- Team collaboration
- Problem-solving abilities
- Friendly demeanor and approachability
- Multitasking proficiency
- Reliability and dependability
- Customer service excellence
Languages
Spanish-Native
English-C1
References
- Juan Carlos, Capre, Food and beverage director, +573136860394, Grupo FMC SAS
- Luis Eduardo, López, Sales manager, +573005935518, Varietales finos SAS
Awards and acknowledgements
2017. 2nd place at local latte art competition "A lattear" Cali, Colombia., 2018. 1st place at interstate competition "Pasión por el arte" Popayan, Colombia., 2018, 2019, 2020, 2021. Competition Judge at different coffee events locally and interstate., 2020-2023. Tutor in different teaching projects nationwide with new generations of coffee growers.
Timeline
Retail Operations Manager
Sweet Foods Ltd
11.2023 - Current
Brand Manager
GRUPO FMC
01.2021 - 11.2023
Brand Manager
ASCAFE SAS
01.2020 - 01.2021
Head Barista
CAFE SAN CAMILO
01.2017 - 01.2020
Head Barista
PORVERTE COFFEE HOUSE
01.2013 - 01.2017
Head Barista
THE LOCAL PRESS CAFE
01.2012 - 01.2013
Head Barista
DOLCE ESPRESSO
01.2010 - 01.2012
Waiter
RESTAURANTS OF THE ROCKS
01.2007 - 01.2010
Advanced diploma - business management
Australian pacific college
Bachelor degree - international marketing
Universidad San José