Abriah Watson
Freeport, Grand Bahama
Summary
Efficient and highly motivated professional with 8 years of supervisor and management experience. Proficient and organized individual possessing strong administrative skills paired with outstanding record keeping and time management abilities. Committed to providing outstanding administrative support to customers and meeting company goals . To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Enrollment Officer
Bahamas Institute Of Business And Technology
08.2023 - Current
- Maintained detailed and accurate records between multiple databases and programs.
- Conducted financial screening and documentation gathering for clients to determine qualification for payment programs.
- Investigated issues and created solutions for new students.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
- Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
- Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
Server/ Receptionist
Grand Lucayan Resort
02.2023 - Current
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Served food and beverages to patrons and confirmed complete orders.
Customer Service Representative
Omni Financial Group Limited
02.2022 - 11.2022
- Assisting customers with R.B.C transactions, such as making deposits and withdrawals
- Ensuring cash and checks are genuine, that deposit amounts and the paperwork agree, and that transactions are accurately entered into the computer system
- Answering customers' questions about their accounts and the services and products
- Exchanging foreign currency
- Set up and activated customer accounts.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Assistant Manager
Island Luck Web café, Governors Harbors
09.2013 - 09.2021
- Improve staff performance through training, attention to detail and empathetic problem-solving methods
- Resolved staff and customer conflicts in a professional and effective manner
- Responsible for counting all staff funds and store float
- Trained Managed and coordinated Schedules for a team of 6 in order to ensure top quality customer service.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Teachers Assistant
Nova T Griffin Academy
09.2011 - 06.2013
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Graded assignments and tests and documented results into filing systems.
- Supervised children and participated with children in activities.
- Assisted teachers with lesson preparation and curriculum implementation.
Education
Associate Of Business Administration - Business Administration
Bahamas Institute of Business And Technology
Freeport, BahamasTotal Educational Centre
06.2011
Skills
- Office Management
- Marketing Strategist
- Social Media Management
- Customer Service
- Staff Discipline
- Staff Training & Coaching
- Recruiting and Hiring
- Business Development
- Goal-Oriented
- Complex Problem-Solving
- Critical thinking
- Multitasking
Timeline
Enrollment Officer
Bahamas Institute Of Business And Technology
08.2023 - Current
Server/ Receptionist
Grand Lucayan Resort
02.2023 - Current
Customer Service Representative
Omni Financial Group Limited
02.2022 - 11.2022
Assistant Manager
Island Luck Web café, Governors Harbors
09.2013 - 09.2021
Teachers Assistant
Nova T Griffin Academy
09.2011 - 06.2013
Associate Of Business Administration - Business Administration
Bahamas Institute of Business And Technology
Total Educational Centre
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