Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alessia Mustafaj

Desenzano Del Garda

Summary

I'm Alessia , an Enthusiastic Worker , I have been working and travelling in Australia since 2019 , i learned here the best skills and knowledge In Hospitality Industry , i have Multitasking skills as Patience and Positive attitude , I have experience on Leading the Team and Managing making sure to bring at the work place efficient communication skills with the team and customers .

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista Supervisor

Bay Grocery
11.2024 - 03.2025
  • ensuring high-quality beverage preparation and service standards.
  • Trained new baristas on customer service best practices and operational procedures.
  • Maintained a clean and safe work environment
  • Maintained accurate cash drawers, ensuring balanced registers at shift end.

Event Manager

HOTEL ROBERTSON
07.2024 - 10.2024
  • Managed inventory control, optimizing stock levels and minimizing waste.
  • Developed and implemented drink menu changes based on customer preferences and seasonal trends.
  • Trained and mentored staff on service standards and mixology techniques.
  • Closed out cash register and prepared cashier report at close of business.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Barista

Moonacres Kitchen
07.2024 - 08.2024
  • Crafted high-quality coffee beverages, ensuring consistency and adherence to recipes.
  • Implemented efficient workflows during peak hours to optimize service speed.
  • Coffe Art
  • capacity to work in busy Environment , organized , efficient and Fast

Bartender

The Stradbroke island Hotel
10.2024 - 05.2024
  • Making cocktails/ pouring beers and suggestion of wine
  • Stock and ordering of products
  • Explanation of wine products to the customer to help them choosing what they are looking for

Barista , supervisor

Blue room cafe
10.2023 - 05.2024
  • Duty of ordering coffee product and food delivery
  • Making sure customer are been attended in a friendly way
  • In busy season i can be calm and look if something is missing or someone is waiting for anything
  • keeping Calm and keep a friendly atmosphere with the team and Costumer

Receptionist

The confluence Hotel
01.2023 - 03.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Offering Coffee tea and Giving Good welcoming to the Guest after long Journey
  • Show them Specials List and the Local Products

Kitchen Supervisor mine side

Ventia Mine Side
10.2022 - 12.2022
  • Check safety Procedure of temperatures, Stock by the expiring Day .
  • Making sure the team is respecting the Safety check list on reducing the risk of Hazards .
  • Patience and Caring skills communication with the Team

Barista , Supervisor

Spar cafe
03.2022 - 07.2022
  • Training new staff Members
  • Procedure to close, cash counting at the end of the day
  • Making Roster

Barista/ bartender

Sheraton Mirage
10.2021 - 11.2021
  • Making cocktails at the pool area
  • Prep cook tails, garnish, etc

Waiters

Raes on Wategoes
03.2021 - 08.2021
  • Taking orders
  • Customer service
  • Suggestion and explanation of dishes and wine list

Barista

Bagus cafe
02.2021 - 04.2021
  • Making coffee
  • Opening and closing Cleaning coffee machine Close cash desk

Barista /Bartender

Abbey Road
03.2019 - 03.2020
  • Making coffee
  • Making Cocktail
  • Stock beverage and preparation kitchen
  • Maintained a clean and organised workspace for optimal productivity and Safety

Education

Hairdresser - Italy

Hairdresser
Desenzano Del Garda, Italy
07.2018

Skills

  • Languages
  • Communication
  • Teamwork and collaboration
  • Waste management
  • Clean and tidy
  • i can identify where is more work needed at that moment

Certification

Yoga Teacher training 200 H Bali , Indonesia

Thai Massage Course 4 Weeks Chiang Mai Thailand

Mediation Course 10 days India, Dharamashala

Course Diving great barrier reef Australia

Camino De Santiago de Compostela 1 Month walking


Languages

Spanish
Advanced (C1)
English
Advanced (C1)
Italian
Advanced (C1)
Albanian
Advanced (C1)

Timeline

Barista Supervisor

Bay Grocery
11.2024 - 03.2025

Bartender

The Stradbroke island Hotel
10.2024 - 05.2024

Event Manager

HOTEL ROBERTSON
07.2024 - 10.2024

Barista

Moonacres Kitchen
07.2024 - 08.2024

Barista , supervisor

Blue room cafe
10.2023 - 05.2024

Receptionist

The confluence Hotel
01.2023 - 03.2023

Kitchen Supervisor mine side

Ventia Mine Side
10.2022 - 12.2022

Barista , Supervisor

Spar cafe
03.2022 - 07.2022

Barista/ bartender

Sheraton Mirage
10.2021 - 11.2021

Waiters

Raes on Wategoes
03.2021 - 08.2021

Barista

Bagus cafe
02.2021 - 04.2021

Barista /Bartender

Abbey Road
03.2019 - 03.2020

Hairdresser - Italy

Hairdresser

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Alessia Mustafaj