Alexis Johnson
Nassau
Summary
Hello ,my name is Alexis Johnson i am an 18 year old high school graduate ready to join the work force .I am a
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Fashion Crave Boutique
04.2024 - 04.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
Sales Assistant
Adore Boutique
03.2021 - 02.2023
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Executed visual merchandising strategies to attract customers and drive sales.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Organized promotional events to engage potential customers and generate new business opportunities.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
Education
High School Diploma -
Noble Preparatory Academy
Base Road 06.2023
Skills
- Fashion Retail
- Business Development
- Sales Development
- Product Sales
- Customer Needs Assessment
- Promotional support
- Cash Handling
- Listening Skills
- Sales Forecasting
- Inventory Tracking
- Outgoing Personality
- Sales Strategies
- Guest Relations
- Problem-solving skills
- Excellent people skills
- Fitting room maintenance
- Meeting deadlines
- Time Management
- Merchandising understanding
- Stocking and Receiving
Certification
Bahama host certificate
Timeline
Sales Associate
Fashion Crave Boutique
04.2024 - 04.2024
Sales Assistant
Adore Boutique
03.2021 - 02.2023
High School Diploma -
Noble Preparatory Academy
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