Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allen Smith

Freeport

Summary

I am writing to you today seeking gainful employment within your company.

Overview

14
14
years of professional experience

Work History

Driver, Warehouse Orders

Bwa
09.2022 - Current
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Fostered positive working relationships with regular customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Semi-skilled Carpenter

Sean Wright Construction
02.2019 - 01.2021
  • Enhanced project efficiency by accurately interpreting blueprints and executing carpentry tasks accordingly.
  • Reduced material waste by precisely measuring, cutting, and assembling wood components for various projects.
  • Streamlined construction processes through effective collaboration with architects, engineers, and other trade professionals.
  • Ensured structural integrity of buildings by repairing or replacing damaged wooden elements such as framing members or floor joists.
  • Played a key role in the successful completion of complex projects requiring advanced carpentry skills such as curved staircases or intricate millwork installations.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Read and interpreted blueprints to follow specifications of projects.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.

Sales Associate

Phluid Phactory
03.2016 - 06.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Housekeeping Cleaner

Public Hospital Authority
06.2011 - 09.2015
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
  • Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Education

Computer Drafting And Architectural Design

Sir Jack Hayward High School
Wildcat Avenue Pioneers Loop
06.2008

Skills

  • Loading and unloading
  • Order picking
  • Heavy lifting
  • Warehouse safety
  • Truck loading
  • Customer service
  • Pallet jack handling
  • Route planning
  • Payment collection
  • Bathroom cleaning
  • Waste disposal
  • Proper chemical usage
  • Efficient cleaning techniques
  • Restocking supplies
  • Sanitization procedures
  • Surface disinfection
  • Mopping and sweeping
  • Teamwork

Timeline

Driver, Warehouse Orders

Bwa
09.2022 - Current

Semi-skilled Carpenter

Sean Wright Construction
02.2019 - 01.2021

Sales Associate

Phluid Phactory
03.2016 - 06.2018

Housekeeping Cleaner

Public Hospital Authority
06.2011 - 09.2015

Computer Drafting And Architectural Design

Sir Jack Hayward High School

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Allen Smith