Expanded customer base by conducting in-depth analyses of competitor products, identifying opportunities for growth, and targeting new clients.
Improved patient outcomes through regular collaboration with healthcare providers to ensure proper use of specialty medications.
Educated physicians about the clinical benefits of our products, leading to improved prescribing habits that benefited patients'' overall health outcomes.
Utilized data-driven insights to optimize sales tactics, improving overall productivity and generating more leads throughout the territory.
Pharmaceutical Sales Representative
Krka /commonwealth Drugs
01.2016 - 09.2018
Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
Expanded market share by identifying potential clients and successfully converting them to long-term customers.
Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
Administrative Assistant and Patient Coordinator
Nassau Medical Center
05.2014 - 12.2015
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Representative Team Leader
International Dental Supplies
06.2009 - 12.2013
Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
Established a positive work environment through clear communication, encouragement, and recognition of achievements.
Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
Pharmaceutical Sales Representative
Parke Davis
Nassau , Bahamas
08.1998 - 06.2000
Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate Of Applied Business - Business Administration And Management
Duff's Business College
Kingston Jamaica
05.1996
Skills
Technical understanding
Territory Management
Regulatory Submissions
Strategic Planning
Market Understanding
Customer Satisfaction
Product Demonstration
Pharmaceutical Sales
Sales Process
Active Listening
Sales Leadership
Critical Thinking
Product Strategies
Project Management
Microsoft Dynamics
Annual Budgets
Special Events
Servicing Accounts
Customer Inquiries
Information Updates
Sales Territory
Timeline
Specialty Pharmaceutical Representative
Poen Laboratory /worldwide Pharmaceutical
07.2019 - Current
Pharmaceutical Sales Representative
Krka /commonwealth Drugs
01.2016 - 09.2018
Administrative Assistant and Patient Coordinator
Nassau Medical Center
05.2014 - 12.2015
Sales Representative Team Leader
International Dental Supplies
06.2009 - 12.2013
Pharmaceutical Sales Representative
Parke Davis
08.1998 - 06.2000
Associate Of Applied Business - Business Administration And Management
Manager & Lead – Procurement and Outsourcing at Zoetis Pharmaceutical Research Pvt Ltd. (formerly Pfizer Pharmaceutical India Pvt Ltd.)Manager & Lead – Procurement and Outsourcing at Zoetis Pharmaceutical Research Pvt Ltd. (formerly Pfizer Pharmaceutical India Pvt Ltd.)
FINANCE SUPERVISOR at WORLDWIDE LOGISTICS INDONESIA TRANSPORT PART OF WORLDWIDE LOGISTICS GROUP CO., LTDFINANCE SUPERVISOR at WORLDWIDE LOGISTICS INDONESIA TRANSPORT PART OF WORLDWIDE LOGISTICS GROUP CO., LTD