Alona Williams
Specialty pharmaceutical sales Representative
Nassau, Bahamas
Summary
Dynamic sales professional with a proven track record at Worldwide Pharmaceuticals, adept in strategic planning and relationship building. Excelled in pharmaceutical sales, enhancing revenue by implementing effective marketing strategies and fostering strong customer relationships. Achieved significant territory growth, demonstrating exceptional sales leadership and interpersonal communication skills.
Overview
28
28
years of professional experience
Work History
Specialty Sales Pharmaceutical Representative
Worldwide Pharmaceuticals
08.2019 - Current
- Developed educational and advocacy programs for each new drug.
- Maintained current understanding of market trends and competitor activities.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Learned and adapted quickly to new technology and software applications.
Pharmaceutical Sales Representative
Commonwealth Drugs / Krka Representative
01.2017 - 09.2019
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
- Developed and implemented effective marketing plans involving regular physician visits to increase sales of drugs Number%.
- Managed in-office and field sales call activity to educate and influence customers while building product sales.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Skilled at working independently and collaboratively in a team environment.
Administrative Assistant
Nassau Medical Center
05.2015 - 12.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Inside Sales Representative
International Dental Supies Limited
10.2009 - 11.2014
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Set up new accounts, established customer credit and set up payment methods.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Attended monthly sales meetings and quarterly sales trainings.
Inside Sales Coordinator
Silmet Medical and Dental
01.1999 - 09.2010
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Coordinated with warehouse department to pull products for customers.
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
- Achieved over $Amount in new business during Number quarter.
- Initiated sales calls to existing customers to replenish inventories.
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Scheduled customer appointments for sales representatives on road or out of office.
- Developed new accounts by marketing company product and offering value-added services.
- Completed Number daily cold calls and achieved average customer conversion rate of Number%.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Medical Sales Representative
Parke Davis
08.1996 - 05.1998
- Generated revenue by liaising between doctors and companies to sell products.
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
- Prepared and delivered product presentations and answered questions about Product or Service to increase sales.
- Supported Number% territory growth by working with sales leaders and using effective targeting of under-tapped regions.
- Implemented diverse marketing and promotional strategies to enhance brand performance in target markets.
- Grew account base Number% by delivering high-impact product presentations to medical specialists.
- Supplied hospitals and physicians with in-depth information on Product or Service.
- Worked with medical teams on smooth implementation and operation of new products.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
- Introduced, demonstrated and sold new products and systems effectively.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Developed and implemented effective marketing plans involving regular physician visits to increase sales of drugs [Number]%.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
- Developed innovative branded marketing collateral for use by sales team in sales cycle process.
- Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
- Used consultative sales approach to understand and meet customer needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Demonstrated products and specific features at customer locations and special events.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
Education
Associate Pharmacology - Pharmacy Technology
Miami Dade Medical
Miami Florida05.1999
Associate Of Business Administration - Business Administration
Duffs Business College
Kingston Jamaica05.1993
Skills
- Regulatory Submissions
- Strategic Planning
- Business Development
- Project Management
- Sales Leadership
- Market understanding
- Technical understanding
- Delivery Management
- Customer Communication
- Customer Service
- Sales Presentations
- Adaptability
- Multitasking Abilities
- Team Collaboration
- Decision-Making
- Staff Training
- Product and service knowledge
- Active Listening
- Interpersonal Communication
- Interpersonal Skills
- Sales closing
- Product Promotions
- Attention to Detail
- Problem-solving abilities
- Product and Service Sales
- Reliability
- Multitasking
- Excellent Communication
- Pharmaceutical sales
- Relationship Building
- Account Management
Languages
Spanish
Intermediate (B1)
Timeline
Specialty Sales Pharmaceutical Representative
Worldwide Pharmaceuticals
08.2019 - Current
Pharmaceutical Sales Representative
Commonwealth Drugs / Krka Representative
01.2017 - 09.2019
Administrative Assistant
Nassau Medical Center
05.2015 - 12.2016
Inside Sales Representative
International Dental Supies Limited
10.2009 - 11.2014
Inside Sales Coordinator
Silmet Medical and Dental
01.1999 - 09.2010
Medical Sales Representative
Parke Davis
08.1996 - 05.1998
Associate Pharmacology - Pharmacy Technology
Miami Dade Medical
Associate Of Business Administration - Business Administration
Duffs Business College
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