Amanda Schmalz
Eastern Estates,Nassau
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality and Food Safety Analyst
Schmalz's European Provisions
Springfield, NJ
03.2022 - 12.2024
- Document all testing results; verify CCP’s and other necessary reports correctly.
- Responsible for final approval of all shipments to customers.
- %- Food Safety/action reporting including: incident investigations, C/A’s, preventive measures and audit responses. Coordinate and lead all audits and traceability exercises
- Reviews and verifies results and communicates with Corporate FSQR. Interface with Corporate FSQR and with other FSQR Managers within the BU. Collaborate with FSQR Managers across the platform
- Employee Management
- Implement all food safety programs within the location to ensure compliance with company, governmental and customer requirements and expectations
Customer Service Representative
Enterprise Bank
Edison, NJ
10.2016 - 12.2019
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Mentored new employees on procedures and policies to maximize team performance.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Opened/closed accounts including Checking, Savings, Money Market, Certificates of Deposit
Head Bank Teller
Enterprise Bank
Edison, NJ
12.2014 - 10.2016
- Document all testing results; verify CCP’s and other necessary reports correctly.
- Responsible for final approval of all shipments to customers.
- %- Food Safety/action reporting including: incident investigations, C/A’s, preventive measures and audit responses. Coordinate and lead all audits and traceability exercises
- Reviews and verifies results and communicates with Corporate FSQR. Interface with Corporate FSQR and with other FSQR Managers within the BU. Collaborate with FSQR Managers across the platform
- Employee Management
- Implement all food safety programs within the location to ensure compliance with company, governmental and customer requirements and expectations
Education
Bachelor of Arts - Business Management
Saint Leo University
Saint Leo, FL05-2014
Skills
- Workflow Analysis
- Risk Mitigation
- Regulatory Compliance
- System Analysis
- Analytical Thinking
- Inbound and Outbound Calling
- Paperwork Processing
- High-Energy Attitude
- Multi-Task Management
Certification
- HACCP
Affiliations
- Fitness
- Travel
- Animals
Timeline
Quality and Food Safety Analyst
Schmalz's European Provisions
03.2022 - 12.2024
Customer Service Representative
Enterprise Bank
10.2016 - 12.2019
Head Bank Teller
Enterprise Bank
12.2014 - 10.2016
Bachelor of Arts - Business Management
Saint Leo University