Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Work History
Credit Card File Clerk/Receptionist Administrator
2 Years
Commonwealth Bank | 07.2024 - Current
Maintained accurate filing systems to support efficient document retrieval and compliance.
Coordinated with team members to manage inventory of office supplies and materials.
Processed incoming and outgoing correspondence, ensuring timely delivery to relevant parties.
Assisted in archiving documents according to company protocols for record retention.
Assisting customer with queries with credit cards and accounts.
Help customer activate new cards.
Receptionist Administrator
1 Year 9 Months
Leisure Travel Tours | 07.2022 - 04.2024
Kept high average of performance evaluations.
Kept reception area clean and neat to give visitors positive first impression.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Acted as first point of contact and set appointments for prospective clients.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Clerical Officer
8 Months
Ministry of Education | 12.2018 - 08.2019
Prepared and edited documents to produce precise, accurate and professional communication.
Provided clerical support to company employees by copying, faxing, and filing documents.
Monitored security to help maintain equipment, data and information safety.
Restocked supplies and submitted purchase orders to maintain stock levels.
Responded to inquiries from callers seeking information.
Lawyer Secretary
4 Months
Attorney General Office | 08.2018 - 12.2018
Developed and maintained courteous and effective working relationships.
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Excellent communication skills, both verbal and written.
Demonstrated strong organizational and time management skills while managing multiple projects.
Engineer Administrator
3 Months
Albany Resort | 08.2018 - 11.2018
Integrated data, voice and video networks for use in multi-site installations.
Assisted with implementation and support of network monitoring tools.
Managed, tracked, and coordinated problem resolution and escalation processes.
Organized frameworks to transfer secure data from internal to external and public networks.
Check storage to make sure that parts are always in stock.
Dispatch guys to there work.
Education
- Human Resources Management
Bahamas Institue Of Business & Technology | Nassau, Bahamas | 2029
Akhepran International Academy | Bernard Road | 06.2015
St.Thomas Moore Primary School | Montgomery Street Palmdale | 06.2011
Nassau Christian Academy | Solider Road | 06.2009
- Human Resources Management
Bahamas Institue Of Business & Technology | Nassau, Bahamas | 2029