Angela Cooper
Freeport
Summary
Seeking employment in an organization where I can grow professionally and further enhance my skills, knowledge, and experience to face and overcome the challenges of today's changing work environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
House Keeper
New Hope Builders
01.2022 - 03.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Teachers Aid
Lucayan International
09.2012 - 01.2018
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with supervision and care of group of children.
- Maintained safety and security by overseeing students in recess environments.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom activities, tutoring, and reviewing work.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Graded assignments and reported individual progress to teacher.
- Completed daily reports on attendance and disciplinary performance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
House Keeper
Grand Bahama Hatch club
01.2005 - 02.2010
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
Stock Clerk
Solomons
01.2003 - 02.2004
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Improved product availability by swiftly restocking shelves and displays as needed.
- Greeted customers and directed to requested products.
- Reduced stock discrepancies by conducting regular audits and promptly addressing any issues discovered.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Conducted inventory and restocked items throughout day.
- Checked and pulled defective or expired products from shelves.
- Answered customer questions and provided detailed product information.
- Collaborated with team members to maintain a clean, organized, and safe work environment for all staff.
Ticket Agent
Pinders Ferry
01.2002 - 01.2003
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Researched and resolved customer ticketing issues to promote satisfaction.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Resolved customer complaints promptly, maintaining a professional demeanor and positive company image.
- Managed cash transactions accurately, balancing daily sales reports to maintain financial integrity.
- Monitored ticket sales and provided detailed reports to management.
- Verified passenger identification and processed required travel documents for smooth boarding procedures.
- Sold tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
Education
High School Diploma -
S.C Bootle High
Coopers Town, Abaco 06.1983
Fox Town All Age
Fox Town, Abaco 06.1977
Skills
- Teamwork
- Cleaning and organizing abilities
- Customer Service
- Health and safety compliance
- Exceptional communicator
- Quality Assurance
- Multitasking and Prioritizing
- Time Management
- Team Support and Collaboration
- Professional and Courteous
- Report Writing
- Incident Reporting
- Emergency Response
- Conflict de-escalation
- Conflict resolution techniques
Certification
- Basic computer
- Early childhood education
- Bahama House
Currentjob
None
Examinationpassed
Bahamas Junior Certificate
Hobbies and Interests
- Reading
- Writing
- Cooking
- Baking
- Music
- Sports
Reading, writing, drawing , Listening to music , Cooking
I am an outgoing individual who uses my downtime listening to some of my favorite music like country, hip pop & R&B, gospel, reggae, etc...
I also like creating visual artwork adding my own unique twist to it.
Timeline
House Keeper
New Hope Builders
01.2022 - 03.2024
Teachers Aid
Lucayan International
09.2012 - 01.2018
House Keeper
Grand Bahama Hatch club
01.2005 - 02.2010
Stock Clerk
Solomons
01.2003 - 02.2004
Ticket Agent
Pinders Ferry
01.2002 - 01.2003
High School Diploma -
S.C Bootle High
Fox Town All Age
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