ANGALEAK JOSEY

• Established a successful business by identifying market needs for affordable food and developing innovative solutions.
• Create a a brand that is uniquely Bahamian and franchise-able
• Led the strategic planning process to define business goals and long term probability

•Collaborate with clients to understand event objectives and develop detailed event plans, including timelines and budge

•Source and negotiate with vendors, including venues, catering, audiovisual services, and transportation.

•Oversee all logistical aspects of events, including set-up, registration, attendee management, and on-site execution.

•Assist in developing promotional materials and marketing strategies to drive event attendance.

•Track expenses and manage event budgets to ensure cost-effectiveness and adherence to financial guidelines

•Gather feedback from attendees and clients to evaluate the success of the event and identify areas for improvement.

• Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures
• Built and established strong professional relationships with clients and financial institutions
• Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents
• Collaborated with cross-functional teams for developing and updating AML policies and procedures in line with regulatory changes
• Conducted comprehensive AML risk assessments to identify potential vulnerabilities and areas for improvement
• Assisted with development of new accounting and financial policies and procedures
• Established a culture of compliance by fostering open communication lines between employees and management on AML-related concerns or questions
• Performed yearly reviews of bank policies and procedures to evaluate compliance with regulatory requirements and standards
• Developed and delivered compliance training to team members and bank staff
• Maintained up-to-date knowledge on industry best practices and regulatory developments, incorporating relevant insights into the company's AML program

• Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators
• Spearheaded efforts to migrate existing systems onto cloud-based platforms, resulting in improved accessibility, security, and scalability
• Validated results and performed quality assurance to assess accuracy of data
• Generated reports detailing findings and recommendations
• Optimized customer experience by delivering superior services and effectively troubleshooting issues
• Supported budgeting processes by providing accurate forecasts and timely variance analyses
• Created and managed project plans, timelines and budgets
• Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims
• Monitored compliance and filing requirements in conjunction with staff and management
• Performed system analysis, documentation, testing, implementation, and user support for platform transitions
• Developed strong organizational and communication skills through coursework and volunteer activities

• Replenished ATM funds in empty canisters prior to validation process
• Collaborated with other departments to resolve complex issues, enhancing the overall banking experience for clients
• Counted, verified and handled bank deposits and armored car transactions
• Handled various accounting transactions
• Recognized and prevented fraudulent activities and suspicious transactions
• Received loan and utility payments, sending funds to correct destinations
• Contributed to branch success through participation in local community events, promoting brand awareness, and attracting new clientele
• Boosted branch sales with proactive product recommendations based on customer needs
• Mentored and trained new tellers on bank procedures and customer service standards
• Cross-sold credit cards, loans and other bank products
• Executed wire transfers, stop payments and account transfers
• Created teller schedule to keep weekly and weekend shifts properly staffed
• Assisted customers with banking needs and inquiries
• Generated monthly reports on customer activity and customer feedback

• Liaised between clients and vendors and maintained effective lines of communication
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
• Set up conference rooms, technology, and materials to facilitate meetings
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
• Routed business correspondence, documents, and messages to correct departments and staff members
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
• Recorded and tracked operational expenses to identify and eliminate wasteful spending
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes
• Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system