Annabell Cornell
Nassau
Summary
Accomplished Accounts Receivable Supervisor with a proven track record at Dolphin Encounters Ltd., adept in financial reporting and fostering team leadership. Successfully reduced invoice disputes and enhanced compliance, demonstrating exceptional attention to detail and effective communication. Skilled in Microsoft Excel and negotiation, ensuring robust financial health and team development.
Overview
21
21
years of professional experience
Work History
Accounts Receivable Supervisor
Dolphin Encounters Ltd.
02.2004 - Current
- Reduced invoice disputes by establishing clear invoicing guidelines and protocols for the team.
- Ensured compliance with company policies and industry regulations through regular audits and updates to departmental procedures.
- Streamlined account reconciliation procedures, ensuring timely and accurate financial reporting.
- Evaluated customer creditworthiness using financial analysis techniques, safeguarding company assets from potential losses.
- Managed a team of accounts receivable clerks, fostering a positive work environment that encouraged professional growth.
- Resolved complaints from clients and customers and fielded overall company reviews.
- Set goals for accounts receivable team of 2 clerks and developed strategies to meet goals.
- Achieved consistent accuracy in billing processes through diligent oversight and proactive identification of errors.
- Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
- Negotiated payment plans with delinquent customers, preserving long-term business relationships while recovering outstanding funds.
- Managed all cruise lines, local and international accounts.
- Implemented stringent follow-up procedures for overdue payments, resulting in faster collection rates.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Prepared bills receivable, invoices, and bank deposits.
- Processed incoming payments in accordance with established financial policies.
- Reconciled daily AR ledger and verified proper posting.
- Completed daily process adjustments to maintain accuracy.
Education
High School Diploma -
C.C.Sweeting Sr. High
Farrington RoadSkills
- Leadership trained
- Microsoft Excel
- Payment negotiations
- Invoice processing
- Financial reporting
- QuickBooks proficiency
- Accounts receivable
- Debt collection
- Cash management
- Financial records and reporting
- Account reconciliation
- AR reporting
- Aging balance management
- Deposit verification
- Invoice statements
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Verbal and written communication
- Risk assessment
Timeline
Accounts Receivable Supervisor
Dolphin Encounters Ltd.
02.2004 - Current
High School Diploma -
C.C.Sweeting Sr. High
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