Accomplished Accounts Receivable Supervisor with a proven track record at Dolphin Encounters Ltd., adept in financial reporting and fostering team leadership. Successfully reduced invoice disputes and enhanced compliance, demonstrating exceptional attention to detail and effective communication. Skilled in Microsoft Excel and negotiation, ensuring robust financial health and team development.
Overview
21
21
years of professional experience
Work History
Accounts Receivable Supervisor
Dolphin Encounters Ltd.
One Marina Drive, Paradise Island
02.2004 - Current
Reduced invoice disputes by establishing clear invoicing guidelines and protocols for the team.
Ensured compliance with company policies and industry regulations through regular audits and updates to departmental procedures.
Streamlined account reconciliation procedures, ensuring timely and accurate financial reporting.
Evaluated customer creditworthiness using financial analysis techniques, safeguarding company assets from potential losses.
Managed a team of accounts receivable clerks, fostering a positive work environment that encouraged professional growth.
Resolved complaints from clients and customers and fielded overall company reviews.
Set goals for accounts receivable team of 2 clerks and developed strategies to meet goals.
Achieved consistent accuracy in billing processes through diligent oversight and proactive identification of errors.
Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
Negotiated payment plans with delinquent customers, preserving long-term business relationships while recovering outstanding funds.
Managed all cruise lines, local and international accounts.
Implemented stringent follow-up procedures for overdue payments, resulting in faster collection rates.
Posted customer payments by recording cash, checks, and credit card transactions.
Prepared bills receivable, invoices, and bank deposits.
Processed incoming payments in accordance with established financial policies.
Reconciled daily AR ledger and verified proper posting.
Completed daily process adjustments to maintain accuracy.
Accounts Receivable Supervisor at CINTAS, Professional Uniform and Facility ServicesAccounts Receivable Supervisor at CINTAS, Professional Uniform and Facility Services