Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Websites
References
Timeline
Generic

Annamaria Diamantis

Nassau,NP

Summary

Knowledgeable and hardworking with a hands-on style and good grasp of marketing, personnel management, inventory coordination and all other areas of restaurant operations. Excellent skills in maintaining records, planning operations, and administering financial operations. Skilled in controlling food costs and labor hours.

Overview

23
23
years of professional experience

Work History

Restaurant Owner/Operator

Oku Sushi Bar
Nassau, Bahamas
11.2022 - Current
  • Developed and implemented menu items to enhance customer experience.
  • Handled customer inquiries and resolved complaints to maintain satisfaction.
  • Reviewed financial statements and analyzed sales data to identify trends and develop new business opportunities.

Block Representative

Nautica
Nassau, Bahamas
06.2022 - Current
  • Collaborated with tenants for all general maintenance.
  • Assisted property managers with tenant inquiries and scheduling maintenance requests.
  • Collect inquiries from tenants and discuss matters with the HOA and Board Directors.

Property Manager

Self Employed
Nassau, Bahamas
12.2020 - Current
  • Checked in guests with a tour of the property and ensure checkouts were completed with inventory list.
  • Conducted regular property inspections to identify and address maintenance issues.
  • Facilitated communication between tenants and owners to address concerns promptly.
  • Implemented budget management practices to control property expenses effectively.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Ensured the property is well maintained and meets standards of cleanliness and safety. Inform owners of potential improvements or investments that could increase the value of their properties.
  • Exercised direct supervision over property staff.
  • Built relationships with service vendors and submitted associated billing statements.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Directed collection of insurance premiums, taxes and incurred operating expenses.
  • Monitored construction crews and contractors to complete maintenance and repairs satisfactory and in a timely manor.
  • Prepared detailed budgets and financial reports for properties.
  • Oversaw daily operations, general maintenance, and administration of various properties.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Coordinated inventory management and ordered supplies as needed.

Restaurant Owner/Manager of Operations

Kyma Seafood & Grill
Nassau, Bahamas
01.2020 - Current
  • Managed daily restaurant operations and ensured smooth workflow among staff.
  • Trained and supervised team members on customer service protocols.
  • Coordinated inventory management and ordered supplies as needed.
  • Enforced health and safety standards to maintain a safe dining environment.
  • Developed staff schedules to optimize coverage during peak hours.
  • Conducted regular performance evaluations for team members to enhance skills.
  • Resolved customer complaints promptly to ensure satisfaction and retention.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Updated computer systems with new pricing and daily food specials.
  • Collaborated with local businesses to create mutually beneficial partnerships.
  • Resolved conflicts among employees in an effective manner.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Cultivated strong relationships with local suppliers for sustainable sourcing.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Coordinated catering services when requested by customers .
  • Hired, trained and motivated staff to fill all restaurant openings.
  • Responded promptly to customer complaints or issues related to the restaurant's services or products.
  • Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
  • Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Trained new employees to perform duties.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

Project Manager

Island General Construction
Nassau, Bahamas
06.2023 - 09.2025
  • Coordinated project schedules and allocated resources effectively to meet deadlines.
  • Communicated with subcontractors and vendors to facilitate smooth workflow operations.
  • Inspected work sites for quality assurance and adherence to project specifications.
  • Communicated effectively with clients to ensure project satisfaction and expectations.
  • Provided guidance to team members regarding tasks assigned to them.
  • Prepared cost estimates for projects of varying sizes.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Monitored job progress and ensured completion within budget constraints.
  • Communicated with suppliers and coordinated delivery of supplies to job sites.
  • Monitored compliance with local building codes and regulations.

Restaurant General Manager

Athena Cafe
Nassau, Bahamas
09.2002 - 12.2019
  • Oversaw daily operations, ensuring efficient service and customer satisfaction.
  • Managed staff scheduling, training, and performance evaluations to enhance team effectiveness.
  • Developed marketing strategies to promote new menu items and increase customer traffic.
  • Scheduled staff shifts and monitored labor costs.
  • Monitored daily operations to ensure adherence to established policies and procedures.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Established cash control systems for register transactions.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Managed accounts payable, accounts receivable and payroll.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Explained goals and expectations required of trainees.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Education

Some College (No Degree) - Bachelor of Science

University of Miami
Miami
01-2002

High School Diploma -

St Andrew's School
Nassau Bahamas
06-2000

Skills

  • Menu development
  • Financial analysis
  • Inventory management
  • Customer service
  • Staff training
  • Cost control
  • Residential construction
  • Operational efficiency
  • Staff management
  • Conflict resolution
  • Small business operations
  • POS system operation
  • Customer engagement
  • Business planning
  • Task prioritization

Affiliations

  • Health and Fitness Awareness
  • Foodie
  • Pet friendly
  • Fishing and Diving

Accomplishments

  • Nominated for Womans Haven Wise Women Series 2025

Languages

English
Beginner
A1

References

References available upon request.

Timeline

Project Manager

Island General Construction
06.2023 - 09.2025

Restaurant Owner/Operator

Oku Sushi Bar
11.2022 - Current

Block Representative

Nautica
06.2022 - Current

Property Manager

Self Employed
12.2020 - Current

Restaurant Owner/Manager of Operations

Kyma Seafood & Grill
01.2020 - Current

Restaurant General Manager

Athena Cafe
09.2002 - 12.2019

Some College (No Degree) - Bachelor of Science

University of Miami

High School Diploma -

St Andrew's School

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Annamaria Diamantis