Anthony Bathelus
Nassau, Bahamas
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager of Operations
Bahamas Vacation Rental
01.2016 - 10.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
Banker
Scotiabank Bahamas Limited
07.2001 - 04.2016
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Education
MBA - Business Administration
Walden University
Washington Ave S, Minneapolis, MN 55401, USA2024
Master of Science - Healthcare Administration
Walden University
Washington Ave S, Minneapolis, MN 55401, USA2023
Bachelor of Science - Business Administration
University of The People
California 2023
Skills
- Financial Oversight
- Customer Retention
- Inventory Management
- Business Forecasting
- KPI Tracking
- Data Analysis
- Administrative Management
- Team Leadership
- Marketing Strategies
- Financial Management
Certification
Project Management
Human Resource Management
Management Leadership
Marketing
Digital Analytics
Timeline
Manager of Operations
Bahamas Vacation Rental
01.2016 - 10.2023
Banker
Scotiabank Bahamas Limited
07.2001 - 04.2016
MBA - Business Administration
Walden University
Master of Science - Healthcare Administration
Walden University
Bachelor of Science - Business Administration
University of The People
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