Antonia Smith
Nassau,The Bahamas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst (Contractual)
J.P. Morgan Trust Company (Bahamas) Limited
09.2018 - Current
- Sort and prepare third party statements for scanning.
- Assist Accountants by sourcing bank and portfolio statements from various banks & brokers.
- Maintain client contact information database to execute Letters of Authorization.
- Prepare monthly management metrics reports.
- Reconcile and verify 3rd party database with Microgen 5 series.
- Maintain, validate, and administer client documents and statements.
- Integrate queries into AQUA management database to address trust team queries.
- Use data analytics and data visualization techniques to drive decision making prioritization of automation and process improvements
- Use desktop tools to source, extract, transform, and present data using appropriate charts which provides business context and recommendations for action
- Communicate in professional, respectful, and polite manner in all interactions with external clients.
- Data clean up on shared work file.
Helpdesk Operator (Contractual)
Fidelity Bank (Bahamas) Limited
07.2017 - 09.2018
- Liaised with Accounts and Payroll departments to address incorrect balances for accounts in The Bahamas and Cayman Islands
- Prepare and run end of day process files
- Reported, Documented and Escalated end of day process issues
- Preform overnight backups
- Generated reports from daily bank activities
- Liaised with external Phoenix agents about issues dealing with the Phoenix database.
Information Technology Department
The Central Bank of The Bahamas
06.2016 - 08.2016
- Created a database using SQL server
- Performed data entry task
- Organized and files client data for projects
- Assisted with the telephone network installation.
Education
Bachelor of Business Administration - Computer Programming
University of The Bahamas
New Providence, The Bahamas05.2018
Skills
- Microsoft Office Suite
- AS400
- SQL Server
- Phoenix
- Adobe Pro
- Microgen 5 Series
- KTA Kofax
- Connect
- Pivot Tables
- Excel
- Tableau
Clubs
- Assistant Treasurer & Treasurer of Sister to Sister Collegiate Chapter, Circle K International
- Technical Cadets Coops Program, Junior Achievement, 09/01/07, 06/01/10, Summer Internship – Bahamas Electrical Corporation, Honor Roll, Perfect Attendance
Certification
- Data Analytics, Smarter Bahamas - October 2023 - February 2024
Timeline
Business Analyst (Contractual)
J.P. Morgan Trust Company (Bahamas) Limited
09.2018 - Current
Helpdesk Operator (Contractual)
Fidelity Bank (Bahamas) Limited
07.2017 - 09.2018
Information Technology Department
The Central Bank of The Bahamas
06.2016 - 08.2016
Bachelor of Business Administration - Computer Programming
University of The Bahamas
- Data Analytics, Smarter Bahamas - October 2023 - February 2024
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