Ashanti Jackson
Oakville
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Cashier
Rexall Pharmacy
2441 Lakeshore Rd W, Oakville, ON L6L 1H6, Canada
05.2024 - Current
- Loaded new product onto shelves
- Experience with lottery tickets/machine
- Customer service
- Team work
- Helped customer find specific products (including discounted products)
- Maintain cleanliness and organization of checkout areas to enhance shopping experience.
- Assist customers with product inquiries, providing knowledgeable support and recommendations.
Cashier
Farmboy
2441 Lakeshore Rd W, Oakville, ON L6L 5V5, Canada
09.2024 - 11.2025
- Provide excellent customer service
- Customer service
- Provide insight on products
- Maintained high productivity by processing customer cash, credit, debit, and voucher program payments.
- Manage cash register operations, including balancing drawers and preparing deposits.
- Process transactions accurately and efficiently, ensuring customer satisfaction.
Front Crew
McDonalds ( Pipers Food)
2290 Lakeshore Road West, Bronte Rd, Oakville, ON
03.2024 - 08.2024
- Worked in Drive-Thru
- Assisted customers at the cash register
- Restocked and stored products
- Package meals
- Swept and mopped the working area
- Worked the grill
- Initiated orders
- Made burgers and meals
- Kitchen trained
- Training for team leader
- Took and assigned authority role when the manager or floor manager had to step away
- Cleaned dining areas
- Assisted customers when they had an issue with their service or meals
Front Line Staff Member
Doughbox Woodfire Pizza
162 Lakeshore Rd E, Oakville, ON L6J 1H4, Canada
03.2023 - 08.2023
- Made new pizza boxes
- Took the role of an assistant supervisor when the boss was out of state
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Protected food from spoilage by storing it according to safety procedures
- Followed recipes and customer request details to prepare high-quality, delicious meals
- Worked closely with front-end staff to assist customers
- Wiped down counters and conveyor belts to remove debris and maintain cleanliness
- Resolved customer complaints and escalated worsening concerns for remediation
- Transported all dirty glassware and utensils from the dining room to the dishwashing area for proper cleaning
- Removed trash and dropped food items regularly to keep workspaces neat and clean
Front Staff
University of Waterloo ( Brubakers )
200 University Ave W, Waterloo, ON N2L 3G1, Canada
03.2022 - 12.2022
- Open and closed restaurant
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked at the front end to assist customers
- Assist other front-end staff with their duties
- Trained newbies
- Took charge of doing Preparations such as new pasta and pizza sauce, cut fresh vegetables and labeled them correctly
- Clean out firewood and add replaced them with new ones
- Removed trash at the end of the closing shift
- Took turns washing the dishes
- Replace and refill toppings throughout the shift and at the end
- Used new pizza board, cutter and tray for customers with allergies
Cashier
Metro
1011 Upper Middle Rd E, Oakville, ON L6H 4L2, Cana
11.2020 - 08.2021
- Helped customers find specific products, answered questions, and offered product advice
- Resolved customer complaints and escalated worsening concerns for remediation
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans to maximize performance
- Wiped down counters and conveyor belts to remove debris and maintain cleanliness
- Worked closely with front-end staff to assist customers
- Maintained high productivity by processing customer cash, credit, debit, and voucher program payments
- Answered customer questions, provided store information, and escorted to desired store areas
- Wrap items and bag purchases properly to prevent merchandise breakage
- Helped customers find specific products, answered questions, and offered product advice
- Inspected items for damage and obtained replacements for customers
Cashier, Waitress, Cook's Assistant
C&D Beach Bar & Grill
Commonwealth of Dominica
09.2018 - 08.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Smoothly processed incoming orders, handling over transactions per day with exceptional accuracy
- Processed customer payments quickly and returned exact change and receipts
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Cleaned, sanitized, and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
- Attended to new customers quickly to inquire about drinks and start off the dining experience with prompt beverage service
- Removed trash and dropped food items regularly to keep workspaces neat and clean
- Followed recipes and customer request details to prepare high-quality, delicious meals
- Re-stocked, organized and arranged service and food stations
- Kept all utensils, dishes and glasses clean and ready for customer use
Education
Global Studies
Wilfrid Laurier University
Waterloo06-2026
Diploma - undefined
Iroquois Ridge High School
Oakville07-2021
Bachelor’s Degree - Global Studies
Wilfrid Laurier University
Waterloo06-2026
Skills
- Proper storage & understanding
- Menu knowledge
- Team collaboration
- Team contribution
- Food preparation
- Staff training
- Customer service
- Work ethic and integrity
- Patience and empathy
- Product restocking
- Issue resolution
- ID verification
Timeline
Cashier
Farmboy
09.2024 - 11.2025
Cashier
Rexall Pharmacy
05.2024 - Current
Front Crew
McDonalds ( Pipers Food)
03.2024 - 08.2024
Front Line Staff Member
Doughbox Woodfire Pizza
03.2023 - 08.2023
Front Staff
University of Waterloo ( Brubakers )
03.2022 - 12.2022
Cashier
Metro
11.2020 - 08.2021
Cashier, Waitress, Cook's Assistant
C&D Beach Bar & Grill
09.2018 - 08.2020
Diploma - undefined
Iroquois Ridge High School
Global Studies
Wilfrid Laurier University
Bachelor’s Degree - Global Studies
Wilfrid Laurier University
Awards
Student Athlete Award, Employee of the Month, McDonalds