Ashkell Stubbs
Cat Island
Summary
Dependable General Manager with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Dedicated Office Assistant with over 11/2 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Quickbooks and history achieving high data output.
Overview
15
15
years of professional experience
Work History
Office Assistant
Ministry Of Education
08.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
Assistant Manager
CTI Cellular & Electronics
06.2012 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed strategy to increase sales and drive profits.
- Monitored security to protect employees, customers and property.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Waitress
Pigeon Cay Beach Club
02.2009 - 08.2010
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Associate of Arts - Culinary Arts And Hospitality Management
University of The Bahamas
Nassau, Bahamas06.2027
Associate of Arts - Business Office Technology
Bahamas Technical And Vocational Insititute
Nassau, Bahamas06.2025
High School Diploma -
Arthurs Town High School
Cat Island Bahamas 06.2008
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Administrative Support
- Dedicated Team Player
- Verbal Communication
- Office Administration
- Resourceful
- Prioritizing Work
- Excel spreadsheets
- Strong Problem Solver
- Scheduling appointments
- Clerical Support
- Document Management
- Payroll Processing
- Quickbooks
- Technical Support
Timeline
Office Assistant
Ministry Of Education
08.2022 - Current
Assistant Manager
CTI Cellular & Electronics
06.2012 - 03.2021
Waitress
Pigeon Cay Beach Club
02.2009 - 08.2010
Associate of Arts - Culinary Arts And Hospitality Management
University of The Bahamas
Associate of Arts - Business Office Technology
Bahamas Technical And Vocational Insititute
High School Diploma -
Arthurs Town High School
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