Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashlyn Munroe

Exuma,Exuma

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Photoshop Supervisor

Sandals Emerald Bay
2017.11 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Sales Executive

Sandals Emerald Bay
2024.04 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Reduced operational costs by identifying inefficiencies in sales process and implementing corrective measures.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Increased market share with comprehensive competitor analysis and tailored marketing strategies.

Server

Sandals Emerald Bay
2012.09 - 2017.10
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Spa Attendant

Sandals Emerald Bay
2012.06 - 2013.11
  • Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
  • Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
  • Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
  • Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
  • Greeted guests and escorted to correct treatment rooms.
  • Enhanced guest satisfaction by responding promptly to inquiries or concerns with professionalism and empathy.
  • Collaborated with spa therapists to ensure seamless coordination of bookings, treatments, and overall client care.
  • Managed front desk by answering phones, scheduling appointments, and greeting guests.

Education

High School Diploma -

L.N.Coakley High School
Exuma
06.2011

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Staff Development
  • Staff Discipline
  • Operations Management
  • Process Improvement
  • Policy Enforcement
  • Financial Management
  • Waste Reduction
  • Sales Planning
  • Sales strategy
  • Sales Presentations
  • Sales expertise
  • Cross-selling techniques
  • Lead Development
  • Upselling strategies

Timeline

Sales Executive

Sandals Emerald Bay
2024.04 - Current

Photoshop Supervisor

Sandals Emerald Bay
2017.11 - Current

Server

Sandals Emerald Bay
2012.09 - 2017.10

Spa Attendant

Sandals Emerald Bay
2012.06 - 2013.11

High School Diploma -

L.N.Coakley High School
Ashlyn Munroe