Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aurora Curry

Abaco,Bahamas

Summary

People focus Leadership with proven ability to turn everyday interaction into lasting relationships and loyal customers. Brings over a decade of hands on experience guiding teams, solving problems under pressure and ensuring operations run seamlessly. Adept at training and motivating staff, resolving challenges with empathy and efficiency, and creating environments where both customers and colleagues feel valued.

Overview

21
21
years of professional experience

Work History

Waitress Supervisor/Assistant Manager

Muddasick Bar & Grill
04.2025 - Current
  • Supervised waitstaff to ensure excellent customer service at Muddasick Bar & Grill.
  • Coordinated daily shifts and assignments for efficient workflow among team members.
  • Trained new waitstaff on menu knowledge and service standards for consistency.
  • Managed customer inquiries and resolved issues to enhance dining experiences.
  • Assisted in inventory management to ensure adequate stock levels for operations.
  • Collaborated with kitchen staff to streamline communication and improve service flow.
  • Resolved customer complaints in a timely manner with professionalism.

Restaurant Hostess

The Green Turtle Club Resort & Marina
11.2019 - 04.2025
  • Greeted and seated guests promptly upon arrival at the marina resort.
  • Managed reservation system to optimize seating arrangements during peak hours.
  • Coordinated with servers to ensure smooth dining service and guest satisfaction.
  • Handled guest complaints professionally and escalated issues to management when necessary.
  • Communicated effectively with kitchen staff regarding special requests from guests.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Front Desk Agent/Waitress Supervisor

The Bluff House Resort & Marina
06.2012 - 09.2019
  • Managed check-in and check-out processes efficiently for all guests.
  • Handled guest inquiries and resolved issues with professionalism.
  • Supervised staff during busy shifts to ensure efficient service delivery.
  • Trained new team members on menu items and customer service practices.

Hotel Night Auditor

Pelican Bay Hotel
10.2004 - 06.2012
  • Managed guest check-ins and check-outs efficiently to ensure smooth operations.
  • Maintained accurate records of customer interactions and transactions.
  • Managed nightly financial audits and reconciled cash drawers.
  • Facilitated staff training on operational procedures and customer service standards.
  • Implemented security protocols to ensure guest safety throughout the night.
  • Resolved guest inquiries and complaints promptly and effectively during shifts.
  • Prepared detailed reports on nightly transactions for management review.
  • Followed established emergency procedures when responding to alarms or other incidents occurring on property grounds.

Education

High School Diploma -

R.M.Bailey Senior High School
Nassau
06-1988

Some College (No Degree) - Business Administration

Bahamas Technical Vocational School
Freeport

Skills

  • Customer service
  • Inventory management
  • Staff training
  • Financial reconciliation
  • Reservation management
  • Conflict resolution
  • Leadership skills
  • Guest relations
  • Staff scheduling
  • Employee development

Timeline

Waitress Supervisor/Assistant Manager

Muddasick Bar & Grill
04.2025 - Current

Restaurant Hostess

The Green Turtle Club Resort & Marina
11.2019 - 04.2025

Front Desk Agent/Waitress Supervisor

The Bluff House Resort & Marina
06.2012 - 09.2019

Hotel Night Auditor

Pelican Bay Hotel
10.2004 - 06.2012

High School Diploma -

R.M.Bailey Senior High School

Some College (No Degree) - Business Administration

Bahamas Technical Vocational School
Aurora Curry