Barry Nairn
NASSAU,New Providence
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Sales Manager
Machinery & Energy Ltd
02.2012 - 02.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
Assistant Parts Manager
Machinery & Energy Ltd
05.2008 - 02.2012
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
Product Support Supervisor
Machinery & Energy Ltd
01.2005 - 05.2008
- Assessed product market data by calling on customers with field salespeople and evaluating sales call results.
- Facilitated inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Monitored front areas so that questions could be promptly addressed.
Technical Communicator
Machinery & Energy Ltd
08.2001 - 01.2005
- Maintained consistency of internal and external communications across mediums.
- Partnered with key stakeholders to understand company-wide and department-specific initiatives and changes.
- Worked collaboratively across organization to develop and nurture strong internal brand.
- Collaborated with employee engagement groups to develop and execute communications strategies for internal events.
- Managed departmental communications and served as main point of contact for departments on technical or functional content updates
Parts Sales Service Representative
Machinery & Energy Ltd
09.1998 - 08.2001
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Assisted customers in finding appropriate parts promptly.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Warehouse Clerk
Machinery & Energy Ltd
08.1990 - 08.1998
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Completed cycle counts and monthly inventory.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
Education
Associate of Science - Broadcast Journalism
College Of The Bahamas (UB)
Nassau05.1990
Skills
- Persuasive Negotiations
- Promotional Sales Events
- Verbal and Written Communication
- Product and Service Management
- Direct Sales
- Profit and Revenue-Generating Strategies
Timeline
Sales Manager
Machinery & Energy Ltd
02.2012 - 02.2023
Assistant Parts Manager
Machinery & Energy Ltd
05.2008 - 02.2012
Product Support Supervisor
Machinery & Energy Ltd
01.2005 - 05.2008
Technical Communicator
Machinery & Energy Ltd
08.2001 - 01.2005
Parts Sales Service Representative
Machinery & Energy Ltd
09.1998 - 08.2001
Warehouse Clerk
Machinery & Energy Ltd
08.1990 - 08.1998
Associate of Science - Broadcast Journalism
College Of The Bahamas (UB)
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