Dynamic Dining Room Supervisor at Cape Santa Maria Beach Resort, adept at enhancing guest satisfaction through effective communication and staff training. Proven ability to manage inventory and uphold quality standards, while demonstrating professionalism and teamwork. Skilled in financial record keeping and cash register operation, ensuring smooth and efficient dining experiences.
Overview
16
16
years of professional experience
Work History
Dining Room Manager
Cape Santa Maria Beach Resort
06.2009 - 07.2025
Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
Maintained responsibility for food, beverage and kitchen equipment ordering, regularly assessing departmental needs and verifying sufficient stock levels.
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