BERNEA SMITH
INDUSTRIOUS HILL
Summary
Efficient professional with 3+ years of experience and a proven knowledge of conflict resolution, customer communications, and contract compliance. Aiming to leverage my skills to successfully fill an open position at your company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Rep
Mail Boat Company
02.2023 - Current
Census field officer
Department of Statistics
05.2021 - 08.2021
- Interviewed residents in assigned areas to explain census, answer questions, and record data
- Contacted residents by phone to conduct interviews with household members
- Inspected assigned maps for discrepancies and corrected erroneous items
- Documented and submitted hours worked, miles driven, and expenses incurred on job to facilitate accurate record-keeping
Teacher
Creative Christian Academy
01.2020 - 05.2021
- Assessed students regularly and customized approaches to maintain progress with educational goals
- Assigned classwork and homework to enhance student understanding and learning habits
- Developed comprehensive plans to implement subject matter in line with education goals
- Worked closely with fellow teachers and faculty teams to meet student needs
Office clerk assistant
Colina Insurance
06.2019 - 09.2019
- Drafted documents, correspondence, and reports using Word, Excel, and other MS Office tools
- Answered telephone calls, took messages, and distributed messages to appropriate personnel
- Maintained organized internal filing systems for digital and hardcopy documentation
- Proofed documents and organized records, reports, and files
Office administration assistant
Hope Academy high School
09.2018 - 04.2019
- Proofed documents and organized records, reports, and files
- Prepared letters, correspondences, reports, and marketing collateral
- Managed office calendars and made other arrangements for meetings, travel, and special events
- Documented payments and expenses to keep financial records current
Assistant
RMS Insurance
05.2018 - 08.2018
Education
Pursuing A Bachelor of Arts -
Bahamas Baptist University College
05-2027
High school diploma - undefined
Hope Academy High School
06.2018
Skills
- Excel
- Adaptive Thinking
- Team Leadership
- Communication
- Customer Service
- Responsibility
- Creativity
- Data entry
- Active listening
Certification
- Situational Leadership Certification
- Course Title
Timeline
Customer Service Rep
Mail Boat Company
02.2023 - Current
Census field officer
Department of Statistics
05.2021 - 08.2021
Teacher
Creative Christian Academy
01.2020 - 05.2021
Office clerk assistant
Colina Insurance
06.2019 - 09.2019
Office administration assistant
Hope Academy high School
09.2018 - 04.2019
Assistant
RMS Insurance
05.2018 - 08.2018
High school diploma - undefined
Hope Academy High School
Pursuing A Bachelor of Arts -
Bahamas Baptist University College
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