Proven customer service expert from Machaelia Dean, adept in POS system operation and maintaining composure under pressure. Elevated customer satisfaction through effective problem-solving and active listening, fostering loyalty and operational efficiency. Demonstrated reliability in managing transactions and enhancing workplace organization.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Machaelia Dean
Nassau, Bahamas Lobster Avenue
01.2020 - 07.2024
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Counted money in drawers at beginning and end of each shift.
Developed and managed relationships with customers to increase customer loyalty.
Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
San Pedro International School
Tonique Williams Darling Highway Behind Workers Ho