Amelia Brown
Nassau
Summary
Proven customer service expert from Machaelia Dean, adept in POS system operation and maintaining composure under pressure. Elevated customer satisfaction through effective problem-solving and active listening, fostering loyalty and operational efficiency. Demonstrated reliability in managing transactions and enhancing workplace organization.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Machaelia Dean
01.2020 - 07.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
San Pedro International School
Tonique Williams Darling Highway Behind Workers Ho06.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- POS System Operation
- Problem-Solving
- Cleaning and sanitizing
- Active Listening
- Team Leadership
- Cash register systems
- Product restocking
- Point of sale operation
Languages
English
Native language
Chinese (Mandarin)
Elementary
A2
Spanish
Intermediate
B1
Korean
Elementary
A2
Timeline
Customer Service Cashier
Machaelia Dean
01.2020 - 07.2024
High School Diploma -
San Pedro International School
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