Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brent Dummett

NASSAU

Summary

Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

4
4
years of professional experience

Work History

Server, Bartender

Riu Hotel
03.2022 - Current
  • Increased bar revenue through development and marketing of featured cocktails.
  • Performed for various special events.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Restock liquor shelves
  • Set up glassware, liquor and other necessary supplies for special events.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Sales Agent

DK Scooter Rentals
06.2019 - 03.2021
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Spoke to customers in native language to increase loyalty and establish relationships.

Education

High School Diploma -

C.I Gibson High School
Marathon Road
06.2002

Skills

  • Menu Memorization
  • Stocking and Replenishing
  • Buffet Setup and Takedown
  • Price Memorization
  • Assist Customers
  • Table Setting Arrangements
  • To-Go Order Preparation
  • Dining Customer Service
  • Seating Assignment Preparation
  • Food Safety Oversight
  • Plates Presentation

Timeline

Server, Bartender

Riu Hotel
03.2022 - Current

Sales Agent

DK Scooter Rentals
06.2019 - 03.2021

High School Diploma -

C.I Gibson High School
Brent Dummett