Brent Dummett
NASSAU
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server, Bartender
Riu Hotel
03.2022 - Current
- Increased bar revenue through development and marketing of featured cocktails.
- Performed for various special events.
- Generated higher ticket averages by training employees on suggestive up-selling techniques.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Restock liquor shelves
- Set up glassware, liquor and other necessary supplies for special events.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Sales Agent
DK Scooter Rentals
06.2019 - 03.2021
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Spoke to customers in native language to increase loyalty and establish relationships.
Education
High School Diploma -
C.I Gibson High School
Marathon Road06.2002
Skills
- Menu Memorization
- Stocking and Replenishing
- Buffet Setup and Takedown
- Price Memorization
- Assist Customers
- Table Setting Arrangements
- To-Go Order Preparation
- Dining Customer Service
- Seating Assignment Preparation
- Food Safety Oversight
- Plates Presentation
Timeline
Server, Bartender
Riu Hotel
03.2022 - Current
Sales Agent
DK Scooter Rentals
06.2019 - 03.2021
High School Diploma -
C.I Gibson High School
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