Briah Brown
Nassau,NP
Summary
Dynamic Senior Sales Associate with a proven track record at Heatwave, enhancing sales operations and customer satisfaction. Excelled in team member coaching and proficient negotiation techniques, boosting process efficiency and fostering strong client relations. Skilled in both customer service and sales oversight, achieving significant improvements in team performance and customer engagement.
Overview
7
7
years of professional experience
Work History
Senior Sales Associate
Heatwave
Nassau, The Bahamas
05.2021 - Current
- Handled point of sale equipment and processed transactions.
- Enhanced store visuals with tailored seasonal product presentations.
- Identified opportunities for process improvement within the sales team.
- Maintained awareness of customer assistance and inventory needs.
- Handled sales and return transactions using POS system.
- Reduced process lags by training employees on best practices and protocols.
Sales Representative
John Bull Ltd
Nassau, The Bahamas
12.2017 - 07.2020
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Attended industry events such as conferences, seminars.
- Managed inventory levels by ordering sufficient stock for each account.
- Applied strong verbal communication to assess customer requirements.
- Fostered strong client relations for increased sales.
Education
High School Diploma -
Akhepran International Academy
Nassau06-2017
Some College (No Degree) - Business Management
Bahamas Baptist Community College
Skills
- Customer Service in Hospitality
- Floor operations
- Team Member Coaching
- Proficient Negotiation Techniques
- Sales Operations Oversight
- Guest Accommodation Services
Timeline
Senior Sales Associate
Heatwave
05.2021 - Current
Sales Representative
John Bull Ltd
12.2017 - 07.2020
High School Diploma -
Akhepran International Academy
Some College (No Degree) - Business Management
Bahamas Baptist Community College