Brittney Curry
Nassau
Summary
Motivated professional seeking opportunity to utilize skills and contribute to growth of company. Experienced in customer interactions and providing effective service solutions. Proficient in conflict resolution, communication, and problem-solving, ensuring high levels of customer satisfaction and loyalty. Collaborative team player who easily adapts to changing needs and consistently achieves results through efficient and empathetic service. Recognized for reliability and proactive approach in meeting customer and organizational goals.
Overview
19
19
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
B.T.C
06.2015 - 04.2024
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Describe and answer any product questions of devices along with up-to-date knowledge of sales and store promotions
- Assisted with a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Described products to customers and accurately explained details and care of merchandise
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Directed calls to appropriate individuals and departments
- Routinely answered customer questions regarding merchandise and pricing
- Contacted customers to follow up on purchases and suggest new merchandise and inform them about promotions and upcoming events
- Recommended alternative items if product was out of stock
CUSTOMER SERVICE REPRESENTATIVE
DOMINO’S PIZZA
09.2011 - 08.2014
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Politely assisted customers in person and over the phone with orders that had to be created
- Assisted customers with food selection, inquires and order customization requests
- Routinely answered customers questions regarding merchandise and pricing
- Cashed out customers various orders of purchase
OFFICE CLERK
KWIK SIGNS
01.2010 - 08.2012
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Answered and managed incoming and outgoing calls while recording messages for the office
CUSTOMER SERVICE REPRESENTATIVE
OLIVES BAKERY
08.2008 - 07.2009
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Bagged or boxed sold merchandise per customers’ request
OFFICE CLERK
COMMISIONERS OFFICE
06.2007 - 08.2007
- Greeted and assisted all customers that entered the office
- Answered and managed incoming and outgoing calls while recording messages for the office
- Assisted with sorting all mail or documents of the office
NIS BILLER (SUMMER PROGRAM)
BTC
06.2005 - 08.2006
- Assisted with the sorting and packaging of bills
Education
BA - Completion of College Prep Courses
BAHAMAS BAPTIST COMMUNITY COLLEGE
04.2014
Completion of Computer Course
SYNERGY BAHAMAS
12.2011
SUCCESS TRAING COLLEGE - Completion of Microsoft Office Course
SUCCESS TRAING COLLEGE
09.2009
Mandatory Classes
WESTMINSTER COLLEGE
06.2008
Mandatory Classes
MT. CARMEL PREPARTORY ACADEMY
06.2006
Mandatory Classes
KINGSWAY ACADEMY
06.2003
Skills
- Product knowledge
- Customer relationship management
- Sales abilities
- Microsoft Word
- Office Applications
- Customer service
- Data entry
- Active listening
- Customer relations
- Call center experience
- Microsoft Excel
- Complaint resolution
- Microsoft outlook
Timeline
CUSTOMER SERVICE REPRESENTATIVE
B.T.C
06.2015 - 04.2024
CUSTOMER SERVICE REPRESENTATIVE
DOMINO’S PIZZA
09.2011 - 08.2014
OFFICE CLERK
KWIK SIGNS
01.2010 - 08.2012
CUSTOMER SERVICE REPRESENTATIVE
OLIVES BAKERY
08.2008 - 07.2009
OFFICE CLERK
COMMISIONERS OFFICE
06.2007 - 08.2007
NIS BILLER (SUMMER PROGRAM)
BTC
06.2005 - 08.2006
Completion of Computer Course
SYNERGY BAHAMAS
SUCCESS TRAING COLLEGE - Completion of Microsoft Office Course
SUCCESS TRAING COLLEGE
Mandatory Classes
WESTMINSTER COLLEGE
Mandatory Classes
MT. CARMEL PREPARTORY ACADEMY
Mandatory Classes
KINGSWAY ACADEMY
BA - Completion of College Prep Courses
BAHAMAS BAPTIST COMMUNITY COLLEGE
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