Cadassah LaRoda
Nassau,NP
Summary
Dynamic professional with a strong work ethic and excellent communication skills, honed at Bahamas Immigration. Proven ability to adapt quickly and collaborate effectively in fast-paced environments. Recognized for attention to detail and exceptional customer service, consistently meeting deadlines while maintaining a friendly, positive attitude.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Bahamas Immigration
Bahamas Government
06.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Representative
Fidelity Bank Bahamas
07.2007 - 02.2009
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Bank Teller
First Caribbean International Bank
10.2003 - 08.2006
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Provided customer records, account statements and copies of checks.
- Processed customer transactions promptly, minimizing wait times.
Education
High School Diploma -
Sherlin C. Bootle High
Coopers Town, Abaco 06-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Organizational skills
Certification
- Human Resources Management I, University of The Bahamas - Spring 2017
Timeline
Bahamas Immigration
Bahamas Government
06.2010 - Current
Customer Service Representative
Fidelity Bank Bahamas
07.2007 - 02.2009
Bank Teller
First Caribbean International Bank
10.2003 - 08.2006
High School Diploma -
Sherlin C. Bootle High
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