Calva Saunders
Nassau,,Bahamas
Summary
Dynamic and dedicated professional with experience at Bahamas Ferries, excelling in passenger assistance and customer service. Proven ability to enhance operational efficiency through effective teamwork and strong communication skills. Adept in food and beverage service, with a commitment to maintaining high standards of safety and comfort for all passengers.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Cabin Attendant and F&B Assistant
Bahamas Ferries
Nassau Bahamas
04.2017 - 11.2025
- Ensured passenger safety by conducting thorough pre-departure safety briefings.
- Assisted passengers with boarding procedures, enhancing overall customer experience.
- Responded to passenger inquiries and provided information on services and routes.
- Collaborated with crew members to maintain efficient cabin operations during journeys.
- Monitored onboard conditions and addressed any issues promptly for passenger comfort.
- Trained new cabin attendants on service standards and operational procedures.
- Maintained a clean and organized cabin environment for the comfort of passengers during flights.
- Assisted in inventory management and stock replenishment for food and beverage operations.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Monitored supply levels, facilitating timely orders to prevent shortages or delays.
- Supported inventory management by restocking supplies and monitoring stock levels.
One Stop Shop
Nasaau Bahamas
07.2013 - 04.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash management and balanced registers at the end of shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new cashiers on operational procedures and customer interaction standards.
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Enhanced store sales by upselling products and suggesting additional items to customers.
Education
High School Diploma -
C.C.Sweeting Senior
College Ave, Nassau BahamasNo Degree -
T.A. Thompson Junior High
Nassau, Bahamas Skills
- Elderly care
- Exceptional communication
- Public speaking confidence
- Passenger assistance
- Stress management techniques
- Strong work ethic
- Teamwork and cooperation
- Customer service
- Problem-solving
- Food and beverage service
- QuickBooks experience
- Purchase orders
Timeline
Cabin Attendant and F&B Assistant
Bahamas Ferries
04.2017 - 11.2025
One Stop Shop
07.2013 - 04.2017
High School Diploma -
C.C.Sweeting Senior
No Degree -
T.A. Thompson Junior High