Candeece Gibson
Nassau
Summary
A versatile Professional with 8 years of a combination of experience within the Information Technology & Fashion/Education industry. Skilled in merchandising, interpersonal, technological, managerial, supervisory, administrative, and educational areas with advanced computer proficiency. Additionally, advanced knowledge of customer service, money handling, practices, and procedures.
Overview
7
7
years of professional experience
Work History
HRIS Specialist
Baha Mar
03.2023 - Current
- Played an integral role in company-wide change management initiatives related to human resources technology implementations.
- Optimized system usability by creating user-friendly documentation and training materials for staff members.
- Advocated for staff members, helping to identify and resolve conflicts.
- Managed sensitive employee information securely, adhering to strict confidentiality protocols.
- Conducted thorough testing of system updates prior to deployment, minimizing disruption to users during transition periods.
Adjunct Professor
Bahamas Technical & Vocational Institute
11.2020 - Current
- Applied innovative teaching methods to encourage student learning objectives.
- Elevated course relevance by regularly attending professional development events and integrating new concepts into lesson plans.
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
- Incorporated instructional technologies in course delivery for both in-class and online instruction.
- Developed curriculum standards, lesson plans and syllabi.
Cloud Administrator
Bahamas Technical & Vocational Institute
11.2020 - Current
- Developed custom scripts for automating routine tasks, reducing manual intervention requirements.
- Optimized resource allocation with the help of capacity planning and performance analysis.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Developed and documented network policies, procedures and standards.
- Performed regular audits of cloud environments to ensure compliance with internal policies, industry standards, and regulatory requirements.
Department Manager
Barnes & Noble Georgia Tech University/Apple
08.2019 - 02.2020
- Certified Apple Technician; Sell, troubleshoot, repair and assist with all apple products
- Merchandise store on a seasonal basis incorporating university merch to upsell items.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Established team priorities, maintained schedules and monitored performance.
- Prepared annual budgets with controls to prevent overages.
- Settle all registers and safe at the end of every working day; Create and deposit financials with company’s bank.
Supervisor/Bestseller
Barnes & Noble Monroe College
09.2016 - 08.2019
- Bestseller graduate; completed all necessary training in store and success factors
- Trained in Starbucks; Complete barista responsibilities front and back of house
- Trained in textbooks/TA2; complete tasks such as textbook returns, adoptions, and online orders; Trained in book master and GM; complete trade returns, all receiving (gm/trade), merchandise store and work with planograms
- Merchandise store on a seasonal basis incorporating university merch to upsell items.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Sales Force Administrator/Front Desk Supervisor
Monroe College
05.2018 - 07.2019
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Implemented security measures to protect vital business data.
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Implemented data-driven decision-making processes, leading to more informed business choices.
- Proactively identified opportunities for process improvement within the Salesforce environment by staying current on industry trends and best practices.
- Ensured data integrity and accuracy through regular audits, timely updates, and meticulous record maintenance.
Education
Bachelor of Science, Computer Information Systems -
Monroe College
12.2018
Associate of Science, Computer Information Systems -
Monroe College
06.2017
Skills
- Organizational Development
- Workflow Optimization
- Business Analysis
- Complaint Handling
- Technology Integration
- Merchandise planning
- Mannequin and Prop Maintenance
- Planogram design
- Mannequin Dressing
- Customer Service
- Product expertise
References
References & Projects are available upon request.
Timeline
HRIS Specialist
Baha Mar
03.2023 - Current
Adjunct Professor
Bahamas Technical & Vocational Institute
11.2020 - Current
Cloud Administrator
Bahamas Technical & Vocational Institute
11.2020 - Current
Department Manager
Barnes & Noble Georgia Tech University/Apple
08.2019 - 02.2020
Sales Force Administrator/Front Desk Supervisor
Monroe College
05.2018 - 07.2019
Supervisor/Bestseller
Barnes & Noble Monroe College
09.2016 - 08.2019
Bachelor of Science, Computer Information Systems -
Monroe College
Associate of Science, Computer Information Systems -
Monroe College
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