Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
Cabana Concierge
SANDALS ROYAL BAHAMIAN RESORT
03.2024 - 09.2024
Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
Responded to guest inquiries to maximize guest satisfaction.
Serve guest food, drinks, alcohol along with anything that would aid in their experience.
Utilized variety of organizational and communication skills to drive guest satisfaction.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Outbound Selector
SYSCO FOOD SERVICES
09.2023 - 02.2024
Palletizing orders in an accurate and timely manner.
Ensure product is palletized properly to prevent product damage and produce is transported without damage.
Pulled orders quickly to maintain demanding productivity goals.
Activities Department
DOLPHIN ENCOUNTERS
11.2022 - 09.2023
Cultivated strong relationships with customers to build loyalty and repeat business.
Make a lively and memorable experience for guests.
Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
Production Crew
WILDFLOWERS EVENTS & OCCASIONS
05.2022 - 11.2022
Followed safety procedures and guidelines to maintain safe working environments.
Warehouse items maintenance - ensuring supplies are clean and durable for future functions.
Organized work to meet demanding production goals.
Camper Assistant
MINISTRY OF YOUTH SPORTS & COMMUNITY AFFAIRS
06.2019 - 08.2019
To assist Campers ensuring that exercise routine was conducted in a timely manner and correctly.
Lead the morning exercise routine.
Maintain a professional and courteous relationship with all.
Security Officer
CANDID SECURITY LTD
11.2021 - 04.2022
Provide wheelchair assistance for passengers.
Responsible for security access control to aircraft.
Responsible for searching of baggage handler.
Dairy and Frozen Goods Staff
SOLOMONS SUPER CENTER
01.2021 - 09.2021
Assist customers with shopping.
Replace and restock frozen and dairy goods.
Heavy lifting duties.
Education
High School Diploma -
C. R. WALKER SENIOR HIGH SCHOOL
01.2020
undefined
H. O. NASH JR. HIGH SCHOOL
06.2017
SIR GERALD CASH PRIMARY SCHOOL
06.2014
Skills
Interpersonal Skills
Effective problem solving
Strong Work Ethic
Hospitality service expertise
Telephone Etiquette
Safety Procedures
References
SOPHIA CHRISTIE, MINISTRY OF EDUCATION, 242-425-1604
LINDA DUVALIER, TRAINED TEACHER, 242-424-0173
CHERRYLEE SANDS, PASTOR'S ASSISTANT, 242-425-5264
EDWARD ROBINSON, HEAD SECURITY INVESTIGATOR, 242-468-7936
Timeline
Cabana Concierge
SANDALS ROYAL BAHAMIAN RESORT
03.2024 - 09.2024
Outbound Selector
SYSCO FOOD SERVICES
09.2023 - 02.2024
Activities Department
DOLPHIN ENCOUNTERS
11.2022 - 09.2023
Production Crew
WILDFLOWERS EVENTS & OCCASIONS
05.2022 - 11.2022
Security Officer
CANDID SECURITY LTD
11.2021 - 04.2022
Dairy and Frozen Goods Staff
SOLOMONS SUPER CENTER
01.2021 - 09.2021
Camper Assistant
MINISTRY OF YOUTH SPORTS & COMMUNITY AFFAIRS
06.2019 - 08.2019
High School Diploma -
C. R. WALKER SENIOR HIGH SCHOOL
undefined
H. O. NASH JR. HIGH SCHOOL
SIR GERALD CASH PRIMARY SCHOOL
Similar Profiles
Orman CollymoreOrman Collymore
MEP Consultant / MEP Project Manager at Sandals Royal Bahamian/Sandals Emerald BayMEP Consultant / MEP Project Manager at Sandals Royal Bahamian/Sandals Emerald Bay