Cassandra Knowles
Raleigh
Summary
Motivated assistant with a passion for working in a people-oriented organization. Committed to thriving in a challenging environment and contributing to the achievement of corporate goals. Leveraging secretarial skills and experience to maximize efficiency and support the smooth operation of the team. Seeking an opportunity to make a meaningful impact and grow professionally within a dynamic organization.
Overview
13
13
years of professional experience
Work History
Law Firm Assistant
Lewis & Roberts PLLC
12.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Built strong relationships through excellent customer service.
- Delivered excellent customer service with timely replies via phone, email, and in-person.
- Drafted legal documents for attorney review, increasing overall efficiency of the law firm.
General Office Clerk
Ministry Youth Sports & Culture
01.2016 - 07.2021
- Managed interdepartmental coordination for records and files.
- Ensured accurate communication and documentation of all information relayed.
- Facilitated completion of routine office duties for the Youth Division.
- Ensured accurate communication of necessary details to employees, customers, and the audience.
- Ensured secure handling of confidential information across various units.
Human Resources
SuperClub Breezes
05.2012 - 11.2016
- Managed and maintained accurate employee records.
- Scanning and emailing documents
- Addressed customer queries.
- Preparing letters for employees, agendas and other correspondences.
Education
Associate Of Applied Business - Business Administration And Management
BIBT Business & Tech
Nassau06.2019
Skills
- Strong work ethic
- File organization
- Reception duties
- Billing and invoicing
- Critical thinking aptitude
- Teamwork and collaboration
References
References are available on request
Timeline
Law Firm Assistant
Lewis & Roberts PLLC
12.2022 - Current
General Office Clerk
Ministry Youth Sports & Culture
01.2016 - 07.2021
Human Resources
SuperClub Breezes
05.2012 - 11.2016
Associate Of Applied Business - Business Administration And Management
BIBT Business & Tech
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