CATIKA ABEGAIL ROLLE
Nassau
Summary
Highly motivated and experienced Retail Salesperson with five years of experience in the retail industry. Skilled in providing excellent customer service, building customer relationships, and increasing sales. Proven ability to exceed sales goals and drive customer loyalty.
Overview
16
16
years of professional experience
Work History
Retail Supervisor
British Colonial Hotel
09.2024 - Current
- Developed and implemented training programs to ensure staff were knowledgeable and up to date with product information.
- Established and maintained strong relationships with vendors and suppliers.
- Developed and maintained store displays to optimize customer experience.
- Managed daily store operations, including opening and closing procedures, cash handling, and inventory management.
- Developed and implemented store policies and procedures to ensure high customer service standards.
Store Manager
Villa Gemella Art
11.2023 - 09.2024
- Managed store merchandise to ensure product availability and customer satisfaction.
- Developed and implemented strategies to increase store traffic.
- Developed and maintained positive relationships with customers.
- Utilized POS systems to oversee daily store operations.
- Ensured store cleanliness and maintenance.
Sales Clerk
Pandora Jewelry Store
05.2022 - 11.2023
- Expedited the purchase process by operating cash machines, exchanging payments for sold products.
- Participated in team meetings and training sessions to stay updated on company policies and procedures as well as new products and promotions.
- Greeted customers and assisted them with their purchases, including answering questions about products and making recommendations per customer needs and preferences.
- Maintained a clean and organized store environment, restocking shelves and organizing products as needed.
- Maintained a positive and friendly attitude, including amidst complicated or stressful situations.
Cashier
Chance Web
03.2018 - 07.2018
- Maintained awareness of surroundings and secured cash to prevent potential losses.
- Operated the register, accurately and efficiently delivering an error-free transaction record and balanced drawer at the end of every shift.
- Received and disbursed money within non-financial establishments.
- Successfully received orders, processed payments, and responded appropriately to guest concerns.
Sales Agent
Bimini Resort World
02.2015 - 02.2017
- Resolved customer complaints in a timely manner.
- Developed and maintained working relationships with vendors and suppliers.
- Developed and maintained a thorough knowledge of company products.
- Evaluated customer feedback and implemented changes to improve customer satisfaction.
Sales Clerk
John Bull Ltd
02.2014 - 12.2015
- Closed sales transactions in an efficient manner, thanking customers for their patronage.
- Provided exceptional customer service, addressing customer complaints and concerns professionally and promptly.
- Ensured the cash register was balanced at the end of each shift, reporting any discrepancies.
- Greeted customers and assisted them with their purchases, including answering questions about products and making recommendations per customer needs and preferences.
- Expedited the purchase process by operating cash machines, exchanging payments for sold products.
Cashier
Super Value Food Store
01.2010 - 12.2011
- Established and identified prices of goods, services, or admission, tabulating bills using calculators, cash registers, or optical price scanners.
- Maintained awareness of surroundings and secured cash to prevent potential losses.
- Operated the register, accurately and efficiently delivering an error-free transaction record and balanced drawer at the end of every shift.
- Successfully received orders, processed payments, and responded appropriately to guest concerns.
- Maintained checkout operations by following policies and procedures and reporting any needed adjustments.
Education
High School Diploma -
Government High School
06.2009
Skills
- Point-of-Sale (POS) Systems
- Sales Operations
- Inventory Management
- Sales Expertise
- Customer Experience
- Merchandising Support
- Payment Processing
- Inventory Control
Timeline
Retail Supervisor
British Colonial Hotel
09.2024 - Current
Store Manager
Villa Gemella Art
11.2023 - 09.2024
Sales Clerk
Pandora Jewelry Store
05.2022 - 11.2023
Cashier
Chance Web
03.2018 - 07.2018
Sales Agent
Bimini Resort World
02.2015 - 02.2017
Sales Clerk
John Bull Ltd
02.2014 - 12.2015
Cashier
Super Value Food Store
01.2010 - 12.2011
High School Diploma -
Government High School
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