Rodnika L Levasseur Davis

Key Responsibilities

• Receiving visitors at front desk by greeting, welcoming, directing, and announcing them appropriately
• Responsible for maintaining data entry system
• Managing company’s email
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, and faxing
• Answering average of 50 calls per day by addressing customers' inquiries, solving problems, and providing information.
• Confirmed appointments, communicated with clients, and updated client records.
• Contact clients on parts ordered/ status of parts and arrival of parts.
• Prepare and issue work orders for technicians.
• Prepare and issue invoices, price quotes, and estimates for customers and insurance companies.
• Liaise between customer and technicians regarding vehicles.
• Pull and sell parts to customers.
• Conducted cash handling, credit card transactions, wire and check payments closeout register at end of business day.
• Assist with daily inventory, receiving, stocking, and shipping parts.
• Reached out to vendors outside usual network to find parts not available from traditional suppliers.
• Responsible for ordering, receiving, managing, and accounting for all newly obtained inventory.

• Used standard POS system to prepare invoices, financial statements and other documents, and process statements and issue receipts
• Operated cash register for cash, check, and credit card with excellent accuracy levels
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals
• Reconciled cash drawer at to start and end of each shift
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
• Worked flexible schedule and extra shifts to meet business needs.

• Maintained telecommunication systems
• Conduct and manage distribution of towels
• Made record of customer concerns and reported them accordingly
• Worked closely with shift manager to solve problems and handle customer concerns.