Celeane Lightbourne

• Responsible for the handling of gears
• Crane Checker - Responsible for the smooth operations of the crane
• Ensuring that safety regulations are being adhered by berth operators, strad drivers and crane drivers
• Logging all containers that come on and off the vessel and any delays that may transpire
• Vessel Dispatcher - Responsible for the managing of vessels & cranes assigned
• Logging all productivity, delays, and personnel information
• Working hand in hand with supervisors and managers to ensure operation runs as planned.

• Banking
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed accounts payable.

Guest Service Agent Training

• Inventory control - Enter and price product and display
• Customer Service - Dealing with customers, Opening and Closing Store
• Cashier - Daily cash count, Daily Z- close out.
• Handled customer inquiries and suggestions courteously and professionally.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.

• Assisted in entering product pricing and tagging,
• Updated account information to maintain customer records.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• G.B., Bahamas, - Internship
• Trouble shooting Cable and Internet, Ran pole lines into a New Area, House Calls

• Freeport, G.B., Bahamas, – Internship
• Trouble shooting Telephone and Internet, Created a VOIP computer system.

• Responsible for daily deposits and assisted the Owner with any tasks at hand, called on demand
• Sales / Customer Service Rep – Responsible for relaying product knowledge to customers as well as closing sales.
• Worked well in a team setting, providing support and guidance.

• Inventory Control – Enter and price product and display, Customer Service – Dealing with customers, Assistant Store Manager – Responsible for making employee schedules, Opening and Closing Store, Supervising staff
• Cashier – Daily cash count, Daily Z- out.