CERSHENNA L. MILLER
Nassau
Summary
Experienced Administrative and Office Management professional with over 15 years of expertise in operations, customer service, and executive support. Skilled in supervising teams, managing accounts, streamlining processes, and overseeing budgets to ensure organizational efficiency. Recognized for strong leadership, clear communication, and the ability to thrive in fast-paced environments. In addition to advanced administrative and management skills, I also possess basic accounting knowledge, including accounts receivable/payable, payroll, and financial reporting. Dedicated to delivering results and supporting company growth through disciplined, detail-oriented management.
Overview
20
20
years of professional experience
Work History
Accounts Manager
The Sandbox Company Ltd
07.2020 - Current
- Manage company accounts, including receivables/payables, payroll, and vendor payments.
- Partnered with leadership to refine operational processes, resulting in faster reporting cycles and more informed decision-making.
- Supervised and trained staff, improving team productivity and improve operational efficiency
Office Administrator
Nassau Machinery Rental Services
11.2019 - 07.2020
- Supervised staff and coordinated workloads.
- Managed payroll, collections, and budgetary controls.
- Maintained management information systems and prepared expenditure estimates.
Office Administrator
Fix It Enterprises Ltd
04.2015 - 09.2017
- Provided executive support to CEO.
- Oversaw scheduling, staff coordination, and customer service operations.
- Managed payroll and inventory controls.
Administrative Clerk
Ace Management Services Ltd
11.2012 - 04.2015
- Processed payments and wire transfers.
- Prepared reports and spreadsheets.
- Handled document management and client queries.
Education
AAS - Office Systems Technology
Jefferson College
Missouri, USA01-2003
BS - Primary Education
College of The Bahamas
Nassau, Bahamas01-2000
Skills
- Office Administration & Management
- Accounts Receivable/Payable & Payroll
- Budgeting & Financial Reporting
- Staff Supervision & Scheduling
- Customer Service & Retention
- Process Improvement & Compliance
- Microsoft Office Suite QuickBooks Pro Compass
- Payroll management
- Payroll processing
Certification
- CPR Certified
- CAP - Certified Administrative Professional
Timeline
Accounts Manager
The Sandbox Company Ltd
07.2020 - Current
Office Administrator
Nassau Machinery Rental Services
11.2019 - 07.2020
Office Administrator
Fix It Enterprises Ltd
04.2015 - 09.2017
Administrative Clerk
Ace Management Services Ltd
11.2012 - 04.2015
BS - Primary Education
College of The Bahamas
AAS - Office Systems Technology
Jefferson College