Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Bahamian Sloop sailing
Additional Information
Languages
Timeline
Generic

Charles Jones

Freeport Grand Bahama,Bahamas

Summary

Qualified [Desired Position] with solid background in kitchen operations. Proven ability to maintain cleanliness and organization, contributing to smooth functioning of kitchen. Demonstrated efficiency and teamwork in high-pressure environments.

Experienced with maintaining high standards of cleanliness and hygiene in busy kitchens. Utilizes effective cleaning techniques and organizational skills to ensure smooth kitchen operations. Knowledge of proper sanitation practices and teamwork dynamics.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Kitchen Steward Supervisor

Viva Club Fortuna Beach
05.2003 - Current
  • Washed utensils, cookware, dishes and trays.
  • Enhanced kitchen efficiency by streamlining dishwashing and cleaning processes.
  • Maintained high standards of cleanliness in the kitchen, resulting in improved health and safety inspections.
  • Drained, stacked and dried items after washing.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Managed waste disposal efficiently, complying with established environmental policies and regulations.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Consistently maintained a sanitary work environment through diligent cleaning practices, reducing cross-contamination risks significantly.
  • Adhered strictly to relevant health codes and sanitation guidelines which contributed positively towards restaurant reputation.
  • Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
  • Collaborated with team members to ensure smooth kitchen operations during peak hours.
  • Demonstrated strong attention to detail while organizing and restocking kitchen supplies for efficient use.
  • Proactively identified potential hazards and addressed them promptly, minimizing risk of accidents in the kitchen.
  • Reduced food waste by implementing proper storage techniques and inventory management.
  • Contributed to an exceptional dining experience for guests by maintaining a clean and inviting environment in the kitchen area.
  • Contributed to a positive work culture by fostering strong relationships with team members, resulting in improved staff retention rates.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Received positive feedback from supervisors for consistently maintaining a clean and organized workspace.
  • Supported banquet services by setting up event spaces and ensuring all necessary equipment was available and clean.
  • Performed regular deep-cleaning tasks on appliances, utensils, and work surfaces, prolonging their lifespan.
  • Cleaned and maintained floors and walls in kitchen and dishwashing area, reducing falls among staff members.
  • Played a key role in training new stewards on best practices, leading to increased productivity among the team.
  • Provided support during large events by ensuring sufficient kitchen supplies were available for seamless service execution.
  • Participated in routine inventories of kitchen equipment to guarantee adequate availability for daily operations.
  • Liaised with suppliers to secure high-quality ingredients at competitive prices while adhering to budget constraints.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.
  • Addressed and resolved spills in dining areas and provided polite guidance around hazards.
  • Documented kitchen inventory by reviewing stock and counting items.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Monitored dishwashing machines for proper functioning.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Washed dishes and assisted in bussing tables.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Dairy Chil and Frozening

Sawyers Food Mart
06.2023 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Housekeeping Supervisor

Grand Lucayan Resort,
05.2003 - 07.2020
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Increased employee performance through effective supervision and training.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
  • Managed laundry sorting, washing, drying, and ironing.
  • Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
  • Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
  • Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
  • Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
  • Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
  • Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
  • Evaluated employee performance and developed improvement plans.
  • Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
  • Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
  • Coordinated cross-departmental projects with other supervisors to enhance overall hotel operations and guest satisfaction.
  • Improved team morale and efficiency with regular feedback sessions and constructive performance reviews.
  • Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
  • Facilitated smooth operations during peak seasons, managing additional temporary staff effectively.
  • Coordinated with maintenance department to ensure timely repairs and minimize guest inconvenience.
  • Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
  • Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
  • Optimized room turnaround times, allowing for earlier check-ins and enhancing guest satisfaction.
  • Ensured optimal cleanliness and guest satisfaction by supervising team of 15 housekeepers, implementing rigorous quality control checks.
  • Improved efficiency, introducing digital task management system for tracking housekeeping duties.
  • Fostered culture of respect and teamwork, leading by example and addressing conflicts promptly.
  • Negotiated with suppliers to secure cost-effective purchasing agreements for cleaning supplies.
  • Achieved high standards of hygiene in common areas and guest rooms, following up-to-date health and safety protocols.
  • Developed comprehensive training manual for new hires, significantly reducing onboarding time.
  • Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.
  • Implemented eco-friendly cleaning practices, significantly reducing use of harmful chemicals.
  • Monitored compliance with all local regulations regarding waste management and sanitation standards.
  • Streamlined scheduling process, accommodating both employee preferences and operational requirements.
  • Upheld hotel's reputation for cleanliness, consistently receiving positive feedback in guest surveys.
  • Conducted regular safety drills, ensuring all staff were prepared for emergency situations.
  • Reduced complaints related to room cleanliness by conducting thorough training sessions on modern cleaning techniques.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Monitored staff performance and provided feedback to drive productivity.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Established and enforced safety protocols and guidelines for staff.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.

Education

High School Diploma -

Eight Mile Rock High School
Eight Rock Grand Bahama
09-1983

Skills

  • Friendly, positive attitude

Accomplishments

  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Bahamian Sloop sailing

I do  bahamian sloop sailing and love it i would do sailing wen am off or when am on vacation i also sail in ragattas when i could.

Additional Information

i also do a family vacation in november.

Languages

English
Beginner (A1)

Timeline

Dairy Chil and Frozening

Sawyers Food Mart
06.2023 - 04.2025

Kitchen Steward Supervisor

Viva Club Fortuna Beach
05.2003 - Current

Housekeeping Supervisor

Grand Lucayan Resort,
05.2003 - 07.2020

High School Diploma -

Eight Mile Rock High School

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Charles Jones