Chelsea Wong
Freeport
Summary
Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cook
The Green Gamut
Freeport,Grand Bahama
06.2024 - Current
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook/Mixologist
The Jazz Bar & Restaurant
Abaco, Bahamas
01.2023 - 03.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Regatta Buffet Server/ Banquets & Room Service
Baha Mar
Cable Beach, New Providence
Aug 2017 - 06.2020
- Skillfully promoted items on beverage lists and restaurant specials.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Verified cash drawer against the day's receipts.
- Engaged in suggestive selling and other sales techniques.
- Folded napkins throughout the day to maintain an adequate supply.
- Sorted, soaked and washed flatware.
- Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Operated and sanitized all equipment in a safe and proper manner.
- Assisted guests with finding items.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Guest reviewed me on trip advisor and Bahamar's reward system called Medallia
Assistant Waitress
Bahamas Grand Celebration
04.2016 - 10.2016
- - Reports to the Waiter, Head Waiter and Assistant Restaurant Manager- Directly supervises, trains and monitors the performance of the subordinate Restaurant Operation positions assigned to his/ her work station - Busboy (Bus Person) and Dining Room Utility Cleaner- Provides assistance and support to the assigned waiter in anticipating and fulfilling the passengers requests- Responsible for serving non-alcoholic beverages and bread, ordering, pick-up and delivery of food and beverage items to the work station and tables and transporting back to the galley the soiled dishes, glassware and silverware- Provides assistance to the assigned waiter, waitress in setting up tables, linen, glassware, silverware and china as well as presents food and beverage menus to passengers- Responsible for achieving and exceeding revenue levels set by the cruise line through suggesting various courses and wines to passengers and applying up-selling and suggestive selling techniques- Participates in the rotational schedule working in the dining room and in other food and beverage outlets throughout the cruise ship- Ensures that the assigned work station is clean and sanitized according to the cruise line standards and USPH and/or UKPH rules- Actively participate in dining room entertainment according to established practices of the cruise line and alterations based on the specific itinerary
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Skillfully promoted items on beverage lists and restaurant specials.
- Consistently provided professional, friendly and engaging service.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
Cashier/Chef/Juice Barista
Livity
FREEPORT, Grand Bahama
02.2014 - 11.2014
- Educated customers on promotions to enhance sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service .
Education
High School Diploma -
Total Education Center
Hawksbill/ Grand\Bahama2011
Skills
- Thrives in fast-paced environment
- CPR certification
- Guest relations professional
- Food Preparation
- Recipe Adherence
- Food assembly
- Knife Skills
- Cooking techniques
- Plating and presentation
- Menu development
- Grilling
- Sauce and Soup Cooking
- Meat Preparation
- Salad Bar and Buffet Maintenance
- Seafood Preparation
- Dessert Preparation
Certification
STCW- (Standard of Training, Certification & Watch keeping) Elementary First Aid, Basic Fire Fighting and Fire Prevention,Personal Survival Techniques, Personal Safety and Social Responsibility, Crisis Management, Practical Crowd Management, Vessel Personnel with Designated Security Duties.
Bahama Host Training Certification
Hospitality Training- (Food Preparation, Food and Beverage Service and House Keeping Training)
National Training Agency Certification- Completed course as one of the top trainees.
Q- Principle Training- By Andy Stangenberg
Stangenberg developed a tremendous understanding of service excellence and the importance of service engagement between associates and guest, members or customers. (Every 3-6 months)Grand Hyatt Baha Mar Training
Timeline
Cook
The Green Gamut
06.2024 - Current
Cook/Mixologist
The Jazz Bar & Restaurant
01.2023 - 03.2024
Assistant Waitress
Bahamas Grand Celebration
04.2016 - 10.2016
Cashier/Chef/Juice Barista
Livity
02.2014 - 11.2014
Regatta Buffet Server/ Banquets & Room Service
Baha Mar
Aug 2017 - 06.2020
High School Diploma -
Total Education Center