CHRISTAL WHYLLY-BAIN
New providence,Nassau
Summary
I am a reliable employee offering excellent communication skills and good judgment. I am a quick learner who has the ability to adapt to any work environment.
Overview
10
10
years of professional experience
Work History
Office Manager
CARGO AIRWAYS/ IBC AIRWAYS
10.2019 - 09.2022
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Conducting job interviews.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Effectively resolving customer queries and concerns.
- Responding to emails.
- Creating and inputting manifest into Customs single window.
- Cutting AWBs and invoices.
- Providing quotes to clients.
- Clearing flights with Customs.
- Requesting amendments and Cancellations with Customs.
- Limited brokerage work experience.
- Limited forklift handling experience.
- Ensuring all client accounts were closed.
Professional Nail Technician
Perfect 10
02.2016 - 10.2019
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Completed consultations with spa guests to determine nail care needs.
- Communicated effectively with management concerning important customer issues.
- Frequently restocked workstations and organized and stocked product sales shelves.
- Provided training and mentoring to new staff to maximize performance.
- Recorded weekly supply and inventory needs and made regular orders.
- Contact clients to confirm appointment day and time.
Receptionist
Exquisite Cutz
11.2015 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Restaurant Supervisor
Negril Cafe'
New Providence , na
02.2013 - 11.2015
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Train new employee to restaurant standard.
- Create weekly employee schedule.
- Take inventory and place product orders.
- Distribute warning slips and releasing letters.
Education
Nail Certification - Nail Technician
PNI INSTITUTE
NASSAU BAHAMAS10.2022
High School Diploma -
R.M. BAILEY SR HIGH
NASSAU06.2011
Skills
- Sorting and Labeling
- Business Administration
- Conflict Management
- Office Supplies and Inventory
- Human Resources
- Microsoft Office
- Client Correspondence
- Organizational Skills
- Excellent Multitasking Abilities
- Staff Training
Timeline
Office Manager
CARGO AIRWAYS/ IBC AIRWAYS
10.2019 - 09.2022
Professional Nail Technician
Perfect 10
02.2016 - 10.2019
Receptionist
Exquisite Cutz
11.2015 - 01.2016
Restaurant Supervisor
Negril Cafe'
02.2013 - 11.2015
Nail Certification - Nail Technician
PNI INSTITUTE
High School Diploma -
R.M. BAILEY SR HIGH
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