Summary
Overview
Work History
Education
Skills
References
References
Timeline
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CHRISTINA ROX

CHRISTINA ROX

Nassau,Bahamas

Summary

Customer Service Specialist with expertise in prioritizing tasks and managing multiple responsibilities in high-pressure environments. Proven track record of collaborating effectively within teams to achieve individual and organizational objectives. Recognized for adeptly resolving escalated customer issues and enhancing overall customer satisfaction.

Overview

8
8
years of professional experience

Work History

Inventory Clerk

Bonneville Bones
Nassau, Bahamas
01.2021 - Current
  • Verified incoming products and delivery totals to maintain accurate system records.
  • Recorded information on shortages and discrepancies to ensure data integrity.
  • Maintained up-to-date documentation to prevent errors in processing or delivery.
  • Tracked inventory usage and documented variances for improved accuracy.
  • Completed monthly physical inventory counts to assess stock levels.
  • Executed data entry tasks and processed necessary paperwork efficiently.
  • Processed new inventory shipments to support operational needs.

Manager

Little Caesars Pizza
Nassau, Bahamas
01.2019 - 12.2019
  • Successfully onboarded new employees through comprehensive training and documentation.
  • Cross-trained existing staff to enhance team agility and performance.
  • Monitored daily activities to maximize overall team productivity.
  • Mentored team members to foster skills development and collaboration.

Supervisor

Subway
Nassau, Bahamas
01.2017 - 12.2019
  • Applied strong leadership and problem-solving skills to enhance team efficiency and optimize workflows.
  • Resolved customer complaints.
  • Evaluated employee performance, providing coaching and training to address weaknesses.
  • Ensured compliance with company policies, objectives, and communication standards.
  • Introduced team contests and goals to boost productivity and improve employee morale.
  • Recorded inventory sales accurately to maintain up-to-date stock levels.

Education

Associate Degree - Law & Criminal Justice

CyberTech Career College
Collins Ave, Nassau Bahamas
01.2023

Emergency Medical Technician - Course

Elite Medical Institute
South Beach, Nassau Bahamas
01.2018

Diploma -

Preston H. Albury High School
Rocksound, Eleuthera
01.2003

Skills

  • Customer relations
  • Attention to detail
  • Interpersonal communication
  • Time management
  • Team collaboration
  • Microsoft Office proficiency
  • Staff training
  • Team building
  • Inventory management

References

  • Myra Moncur, Manager, 1242-449-8852
  • Justin Fox, CEO, 1242-427-3699

References

References available upon request.

Timeline

Inventory Clerk

Bonneville Bones
01.2021 - Current

Manager

Little Caesars Pizza
01.2019 - 12.2019

Supervisor

Subway
01.2017 - 12.2019

Associate Degree - Law & Criminal Justice

CyberTech Career College

Emergency Medical Technician - Course

Elite Medical Institute

Diploma -

Preston H. Albury High School

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CHRISTINA ROX