Christopher V. Bethel

• Greet and escort customers to their tables;
• Inform customers about the day’s specials;
• Offer menu recommendations upon request;
• POS ordering software & Auditing preparation of the Restaurant;
• Supervision of staff (as needed);
• Being able to juggle multiple activities and work under pressure in times with urgent and deadlines requirements; and
• Excellent communication and interpersonal skills

• Greet and escort customers to their tables;
• Present menu and provide detailed information when asked (e.g
• About portions, ingredients or potential food allergies);
• Prepare tables by setting up linens, silverware and glasses;
• Inform customers about the day’s specials;
• Offer menu recommendations upon request; and
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

Provide the perfect service experience for restaurant patrons;

Ensure the guest feels important and welcome in theRestaurant;

Ensure hot food is hot and cold food is cold;

Adhere to timing standards for products and services;

Look for ways to consolidate service and increase table turns; and
Present menu, answer questions, and make menu recommendations.

Check in with guests to ensure satisfaction with each food course and/or beverages;

• Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service;

• To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc.;

• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives;

• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest;

• Complete closing duties, including restocking items, turning off lights, etc.;

• Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day;

• Report cleanliness and maintenance issues to the immediate supervisor; and

• Ensure that the place of work and surrounding area is kept clean and organized at all times.

As a Room Service Waiter - I was responsible for preparing orders, set trays and delivering items to guest rooms in an attentive and efficient manner, and ensuring to provide excellent quality service as per the Hotel Standard operating procedure. Additionally, responsible for maintaining cleanliness at work and guest areas by clearing, collecting and returning food and beverage items to proper area. Also serve food courses and beverages to guests.

As a Butler – My Butler responsibilities includes greeting and checking in guests, making dining and entertainment arrangements and keeping guest rooms and suites up to the hotel and guest standards.

Servicing of food and beverage in guest rooms of hotel, small orders are served trays major meals are taken to the rooms on trolleys;

• The guest places his order with the room service order taker; and

• Waiter receives the order and transmits are same to the kitchen.