Claudedra Johnson
Marsh Harbour
Summary
Friendly and reliable individual with strong ability to work well in team settings and provide excellent customer service. Possesses understanding of proper table setting and bussing techniques, combined with skills in maintaining cleanliness and organization. Aims to enhance guest satisfaction and contribute positively to dynamic dining environment. Energetic and reliable individual with positive attitude and excellent teamwork skills. Possesses strong understanding of maintaining cleanliness and organization in fast-paced environments, ensuring tables are promptly cleared and reset. Committed to providing exceptional support to team, enhancing overall dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Server Attendant
Bakers Bay
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Busser
Bakers Bay
10.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Cashier
Pamela Strachan
01.2020 - 09.2023
- Helped customers complete purchases, locate items, and join reward programs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Restocked and organized merchandise in front lanes
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Stocked, tagged and displayed merchandise as required
- Assisted customers with returns, refunds and resolving transaction issues
- Met customer service goals and exceeded customer expectations
Education
High School Diploma -
Patrick J Bethel High School
Murphy TownSkills
- Cash Management
- Cash Register Systems
- Money Handling
- Verbal and Written Communication
- Refunds and Exchanges
- Bilingual
- Restocking
- Team Leadership
- Multi-Tasking Skill
- Proper Staffing
- Safety awareness
- Cleaning procedures
- Resourcefulness
- Food Running
- Workplace Safety
- Efficient Table Clearing
- Guest Relations
- Heavy Lifting
- Order Management
- Safe Food Handling
- Order Taking and Processing
- Station Preparation
Languages
en
Timeline
Server Attendant
Bakers Bay
11.2023 - Current
Busser
Bakers Bay
10.2023 - Current
Cashier
Pamela Strachan
01.2020 - 09.2023
High School Diploma -
Patrick J Bethel High School
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