Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Claudia Bilios

Claudia Bilios

Castenedolo

Summary

Formerly an au pair and shop assistant. Communicative and reliable, has a great ability to adapt and predisposition to interpersonal relationships. Self starter, has a lot of experience of travelling in the United States, where she learnt more about the culture, the English language and attended classes at colleges in the area. Has also basic French an Spanish skills and can speak modern Greek.

With a strong enterprising and driven personality, her goal is to have a professional improvement, contributing to the achievement of individual and team goals.

Overview

7
7
years of professional experience

Work History

Au Pair

Cultural Care
02.2024 - 02.2024
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Developed bilingual abilities in English through immersive conversation and activities.
  • Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
  • Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
  • Assisted children with homework assignments and special projects across different subjects.
  • Identified warning signs of emotional and developmental problems in children.
  • Traveled with family to help with vacation activities and childcare.

Shop Assistant

Tezenis
09.2021 - 02.2022
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Helped managers with daily checklists and last-minute requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
  • Participated in store meetings to discuss performance metrics, sales goals, and improvement strategies.

Shop Assistant

Primark
09.2017 - 09.2021
  • Completed daily tasks accurately and on-time to support shop needs.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Helped managers with daily checklists and last-minute requirements.
  • Participated in store meetings to discuss performance metrics, sales goals, and improvement strategies.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Shop Assistant

Benetton
11.2020 - 02.2021

Shop Assistant

Liu Jo
11.2019 - 02.2020

Au Pair

Au Pair World
05.2019 - 10.2019

Receptionist at Beauty Salon

Solevip
06.2017 - 08.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

High School Diploma -

Educo
Brescia, Italy
06.2017

Skills

  • Cultural immersion
  • Social Skills Development
  • Safety awareness
  • Problem-Solving
  • Transportation Coordination
  • Language skills

Languages

Italian
English
Advanced (C1)
French
Elementary (A2)
Spanish
Elementary (A2)

Timeline

Au Pair

Cultural Care
02.2024 - 02.2024

Shop Assistant

Tezenis
09.2021 - 02.2022

Shop Assistant

Benetton
11.2020 - 02.2021

Shop Assistant

Liu Jo
11.2019 - 02.2020

Au Pair

Au Pair World
05.2019 - 10.2019

Shop Assistant

Primark
09.2017 - 09.2021

Receptionist at Beauty Salon

Solevip
06.2017 - 08.2017

High School Diploma -

Educo
Claudia Bilios