Courtney Kerkulah

- Open and maintain BSD/USD transactional accounts for individual and business clients, ensuring all KYC documentation meets internal and regulatory standards.

- Process wire transfers, local and international in accordance with Central Bank regulations

- Answer and assist clients with any queries, focusing on building and maintaining long-term banking relationships.

- Process and update client accounts across various risk categories, ensuring compliance with internal procedures and industry regulations.

-Delivered exceptional customer service while performing each transaction with speed and efficiency.

-Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

-Built relationships with customers to encourage repeat business.