Summary
Overview
Work History
Education
Skills
References
Computer Skills And Certificates
Accomplishments
Timeline
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Crystal Smith

Freeport, Grand Bahama Island,Bahamas

Summary

Results-driven Administrative Assistant with extensive experience in optimizing operational efficiency and streamlining office processes. Demonstrates a strong work ethic and professionalism, providing exceptional customer service while excelling in decision-making. Core competencies include time management, data entry, and effective communication, contributing significantly to organizational success. Aiming to leverage administrative expertise to enhance workflow and improve stakeholder interactions.

Overview

20
20
years of professional experience

Work History

Administrative Assistant

MISSAKO INVESTMENTS LIMITED
Freeport, Grand Bahama Island
06.2021 - Current
  • Answered and directed phone calls.
  • Processed business licenses and handled company errands efficiently.
  • Managed and assisted with tenants' questions, concerns, and interests.
  • Wrote and distributed emails, correspondence memos, letters, and forms.
  • Developed and maintained a filing system.
  • Updated and maintained office policies and procedures.
  • Received payments from customers.
  • Made significant purchases online and abroad for major projects that the company contracted.
  • Created and maintained payrolls for all employees of Missako Investments.

Office Manager

STEPHJETS WATERSPORTS & TOURS
Freeport, Grand Bahama Island
11.2018 - 08.2019
  • Delegated and oversaw daily clerical tasks with precision.
  • Coordinated employee scheduling and payroll activities.
  • Kept management informed by reviewing and analyzing special reports through email correspondence
  • Conducted staff recruitment, interviews, and onboarding training sessions as part of maintaining team strength.
  • Coordinated daily administrative tasks to ensure smooth operations.
  • Processed daily bank deposits, ensuring accuracy and timeliness.
  • Managed duties related to client interactions.
  • Reviewed and corrected staff attendance logs for consistency.
  • Executed all financial transactions, including daily openings and closings.
  • Ensured availability through efficient ordering and maintenance of office resources.

Sales Associate/ Photographer/Graphic Design

PHOTO SPECIALIST
Freeport, Grand Bahama Island
09.2005 - 04.2015
  • Photographed Local and Destination Weddings
  • Cashier / Customer Service Representative
  • Photo Editing, Design & Managed Social Websites promoting the products and services offered
  • Greeted Customers
  • Operated Cash Register (POS)
  • Managed Financial Transactions and balancing drawers
  • Assessed customers' needs, complaints & concerns
  • Aided information on product features
  • Maintained in-stock and presentable condition assigned areas
  • Sustained enhanced buyer satisfaction through excellent sales interactions.

Education

Associates Degree - Office Administration

Bahamas Technical & Vocational Institute
Freeport, Grand Bahama Island
06-2025

Associates Degree - Human Resource Management

Atlantic College & Theological Seminary
01.2006

Diploma - Academic Sciences - Chemistry, Physics, Computer Science, B.G.C.S.E.'s - Mathematics, English Language, Biology, Home Economics, B.J.C.'s Mathematics, English Language

Eight Mile Rock High
01.1998

Skills

  • Proficient in Microsoft Office Suite
  • Canva
  • Office Procedures
  • Office Assistant
  • QuickBooks
  • Bahama Host - Customer Service Training
  • Typing fluently at 60 -72 wpm
  • Time management
  • Effective communication
  • Office Administration
  • Scheduling
  • Administrative support
  • Document scanning
  • Customer engagement
  • Database entry
  • Managing office supply inventory
  • Travel coordination

References

  • Joseph L. Smith, Proprietor, Photo Specialist, 242-443-2225
  • Betty VanLew, Rotary of Freeport Member, 242-646-3387
  • Angella Rolle, Proprietor OMG Couture, 242-557-6853

Computer Skills And Certificates

Proficient in Microsoft Office Suite, Canva, Office Procedures, Office Assistant, QuickBooks, Bahama Host, Customer Service Training, 

Accomplishments

  • Quickbooks, Office Procedures, Office Assistant, Bahama Host Customer Service Training.

Timeline

Administrative Assistant

MISSAKO INVESTMENTS LIMITED
06.2021 - Current

Office Manager

STEPHJETS WATERSPORTS & TOURS
11.2018 - 08.2019

Sales Associate/ Photographer/Graphic Design

PHOTO SPECIALIST
09.2005 - 04.2015

Associates Degree - Office Administration

Bahamas Technical & Vocational Institute

Associates Degree - Human Resource Management

Atlantic College & Theological Seminary

Diploma - Academic Sciences - Chemistry, Physics, Computer Science, B.G.C.S.E.'s - Mathematics, English Language, Biology, Home Economics, B.J.C.'s Mathematics, English Language

Eight Mile Rock High
Crystal Smith