Cuendolina Jacques
Summary
Considerate and professional individual with excellent organization and time management skills. Offering expertise in event planning and hosting. Proficient in professional and efficient communication.
Overview
8
8
years of professional experience
Work History
Butler
Sandals All-Inclusive Luxury Resort
01.2021 - Current
- Arranged for extra bedding, linens, towels and furniture to satisfy guests.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Carried out day-day-day duties accurately and efficiently.
- Organized daily/weekly planner for guests.
- Baggage Unpacking and Packing
- Shoe Shinning
Butler
Grand Hyatt Baha Mar
05.2023 - 06.2024
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
- Coordinated travel arrangements for family members and guests, leading to hassle-free trips and enjoyable experiences.
- Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
- Collaborated with other household staff members to ensure cohesive operation of all domestic matters.
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Inspected all cleaning and household tasks for alignment with quality standards.
- Supervised [Type] staff of [Number] by maintaining work schedule, distributing assignments and paychecks to staff and offering assistance with work duties.
Server
Sandals All-Inclusive Luxury Resort
01.2018 - 01.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Cashier
Wendy's
01.2017 - 01.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Crew member
McDonald's
01.2017 - 01.2017
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Education
Gaming Certificate - Blackjack Free Hand Bet
Elite Gaming School
Nassau, Bahamas09.2024
Cyber Tech College -
Patient Care Certification
06.2018
R.M Bailey Senior High -
High School Diploma
06.2016
Certification of Completion -
C.I Gibson Senior High
06.2015
Certification of Completion -
Donald Davis Junior High
06.2012
Skills
- Time Management
- White Glove Service
- Wine Service
- Order Accuracy
- Cash Register Operations
- Table Setting
- Travel Arrangements
- 5-Star Customer Service
Languages
English
Native language
Timeline
Butler
Grand Hyatt Baha Mar
05.2023 - 06.2024
Butler
Sandals All-Inclusive Luxury Resort
01.2021 - Current
Server
Sandals All-Inclusive Luxury Resort
01.2018 - 01.2021
Cashier
Wendy's
01.2017 - 01.2018
Crew member
McDonald's
01.2017 - 01.2017
Gaming Certificate - Blackjack Free Hand Bet
Elite Gaming School
Cyber Tech College -
Patient Care Certification
R.M Bailey Senior High -
High School Diploma
Certification of Completion -
C.I Gibson Senior High
Certification of Completion -
Donald Davis Junior High
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