Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cuendolina Jacques

Summary

Considerate and professional individual with excellent organization and time management skills. Offering expertise in event planning and hosting. Proficient in professional and efficient communication.

Overview

8
8
years of professional experience

Work History

Butler

Sandals All-Inclusive Luxury Resort
01.2021 - Current
  • Arranged for extra bedding, linens, towels and furniture to satisfy guests.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Carried out day-day-day duties accurately and efficiently.
  • Organized daily/weekly planner for guests.
  • Baggage Unpacking and Packing
  • Shoe Shinning

Butler

Grand Hyatt Baha Mar
05.2023 - 06.2024
  • Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
  • Coordinated travel arrangements for family members and guests, leading to hassle-free trips and enjoyable experiences.
  • Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
  • Collaborated with other household staff members to ensure cohesive operation of all domestic matters.
  • Enhanced guest experiences by providing personalized and attentive services as per their preferences.
  • Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
  • Inspected all cleaning and household tasks for alignment with quality standards.
  • Supervised [Type] staff of [Number] by maintaining work schedule, distributing assignments and paychecks to staff and offering assistance with work duties.

Server

Sandals All-Inclusive Luxury Resort
01.2018 - 01.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Cashier

Wendy's
01.2017 - 01.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Crew member

McDonald's
01.2017 - 01.2017
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Education

Gaming Certificate - Blackjack Free Hand Bet

Elite Gaming School
Nassau, Bahamas
09.2024

Cyber Tech College -

Patient Care Certification
06.2018

R.M Bailey Senior High -

High School Diploma
06.2016

Certification of Completion -

C.I Gibson Senior High
06.2015

Certification of Completion -

Donald Davis Junior High
06.2012

Skills

  • Time Management
  • White Glove Service
  • Wine Service
  • Order Accuracy
  • Cash Register Operations
  • Table Setting
  • Travel Arrangements
  • 5-Star Customer Service

Languages

English
Native language

Timeline

Butler

Grand Hyatt Baha Mar
05.2023 - 06.2024

Butler

Sandals All-Inclusive Luxury Resort
01.2021 - Current

Server

Sandals All-Inclusive Luxury Resort
01.2018 - 01.2021

Cashier

Wendy's
01.2017 - 01.2018

Crew member

McDonald's
01.2017 - 01.2017

Gaming Certificate - Blackjack Free Hand Bet

Elite Gaming School

Cyber Tech College -

Patient Care Certification

R.M Bailey Senior High -

High School Diploma

Certification of Completion -

C.I Gibson Senior High

Certification of Completion -

Donald Davis Junior High

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Cuendolina Jacques