Daisha Swan
Nassau
Summary
Daisha Swan is a hardworking and dedicated professional known for her exceptional interpersonal skills and rapid learning ability. She excels in time management and demonstrates remarkable adaptability in dynamic environments. With a passion for customer service, Daisha consistently delivers outstanding experiences and fosters positive relationships with clients and colleagues. Her talent for efficiently handling multiple tasks and swiftly adjusting to new challenges, combined with her proactive problem-solving approach, makes her an invaluable asset to any team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Services Attendant
Baha Bay at Baha Mar
2023.04 - Current
- Answer guests' questions, resolve complaints and address any issues in a professional manner
- Process payments accurately and efficiently using cash registers and POS systems
- Responsible for providing exceptional customer service, ensuring guest satisfaction and a safe and enjoyable environment for guests.
- Welcome cruise passengers as they disembark and assist them with joining schedules tours.
Events Associate
Baha Mar
2022.12 - 2023.04
- Organizing and assisting with hosting events.
- Responsible for setting up and breaking down all the event equipment and keeping all areas clean and presentable for all guests in attendance.
- Managed inventory and all event supplies.
- Maintained detailed records of past events for future reference and continuous improvement efforts.
Administrative Assistant
REV Cable Bahamas
2020.08 - 2022.10
- Filing, scanning uploading and organizing customer files, inclusive of customer contracts, work orders, authorization letters and other important customer related documents.
- Manage and update the database of all client information and customer documentation.
- Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence.
Retail Associate
JaDazzles Clothing & Accessories
2017.07 - 2020.08
- Greet customers warmly and assist them with any inquiries they have
- Processing customer purchases, balancing cash drawer for the day
- Managing and restocking the inventory of the store, making sure the manager orders stock that is running low.
Education
Bachelor of Science - Accounting And Finance
University of The Bahamas
05.2025
High School Diploma -
Doris Johnson Senior High
06.2020
Skills
- Strong organizational and time management skills.
- Exceptional communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail oriented and able to handle multiple tasks simultaneously.
- Adjusting to various guests demands, operational changes, and unexpected challenges with ease and professionalism
- Handling multiple responsibilities while maintaining a high level of service and attention to detail.
Certification
- National Casino and Bartending School - Bartending and Mixology Certificate - March, 2024
Food and Beverage Server Training Certificate - May, 2024
Timeline
Guest Services Attendant
Baha Bay at Baha Mar
2023.04 - Current
Events Associate
Baha Mar
2022.12 - 2023.04
Administrative Assistant
REV Cable Bahamas
2020.08 - 2022.10
Retail Associate
JaDazzles Clothing & Accessories
2017.07 - 2020.08
Bachelor of Science - Accounting And Finance
University of The Bahamas
High School Diploma -
Doris Johnson Senior High
- National Casino and Bartending School - Bartending and Mixology Certificate - March, 2024
Food and Beverage Server Training Certificate - May, 2024
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