Daivonnia Poitier
Clermont,Florida
Summary
Dynamic and detail-oriented professional with a strong background in customer service and inventory control at Publix. Proven ability to enhance team productivity through effective collaboration and training. Skilled in inventory tracking and maintaining a safe work environment, ensuring customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Deli Clerk
Publix
Clermont,FL
02.2022 - Current
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Customer Service Representative
Pirates Cove
Grand Bahama, Freeport
06.2018 - 06.2019
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Education
St George’s High School
Freeport, Grand Bahama 06.2018
Skills
- Attention to detail
- Inventory control
- Customer service
- Teamwork and collaboration
- Inventory organization
- Shipping and receiving
- Inventory tracking
- Order fulfillment
- Order picking and processing
- Stocking and organization
- Inventory counts
- Digital and physical counts
Timeline
Deli Clerk
Publix
02.2022 - Current
Customer Service Representative
Pirates Cove
06.2018 - 06.2019
St George’s High School