Dania Stubbs-Anderson

• Managed scheduling and calendar coordination for office executives to ensure efficient time management.
• Processed incoming correspondence, prioritizing responses to enhance communication flow.
• Maintained organized filing systems, improving document retrieval efficiency and compliance with company standards.
• Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
• Coordinated office supply inventory, optimizing stock levels and reducing costs through vendor negotiation.
• Supported onboarding processes by organizing training materials and scheduling sessions for new hires.
• Implemented office procedures that streamlined workflows and improved overall productivity among staff.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
• Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
• Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
• Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
• Reduced errors in documentation by meticulously proofreading and editing written materials.
• Streamlined office processes by implementing efficient filing and organizational systems.

• Assisted in data collection and analysis using statistical software to ensure accurate results.
• Prepared detailed reports summarizing findings for presentation to stakeholders.
• Maintained organized records of research activities and project documentation for compliance purposes.
• Supported the development of research protocols by contributing insights from prior studies.
• Organized research materials, maintaining a well-ordered workspace conducive to productivity.
• Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
• Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.

• Delivered engaging narratives to enhance visitor experiences during tours.
• Managed group dynamics to ensure safety and satisfaction of all participants.
• Adapted itineraries based on weather conditions and guest preferences.
• Provided accurate historical information and answered questions effectively.
• Collaborated with local businesses to enhance tour offerings and guest experiences.
• Conducted pre-tour briefings to prepare guests for activities and expectations.
• Utilized feedback to refine tour presentations and improve overall guest satisfaction.
• Developed strong relationships with repeat clients, fostering loyalty and referrals.
• Built personal relationships with guests to promote positive experiences.
• Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
• Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
• Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.

• Monitored pool activities to ensure safety and compliance with regulations.
• Responded promptly to emergencies, executing rescue techniques and administering first aid.
• Educated patrons on water safety practices and facility rules to promote safe behavior.
• Collaborated with team members to develop effective communication strategies during high-traffic hours.
• Maintained accurate records of pool usage, incidents, and maintenance activities for management review.
• Demonstrated strong decision-making skills in high-pressure situations, prioritizing patron safety above all else.

• Organize and Execute clothes drives for Hurricane Doreen Survivors
• Provide mentorship for teens and young adults
• Organized community events to foster engagement and participation among congregation members.
• Coordinated logistics for church outreach programs, ensuring seamless execution and positive attendee experiences.
• Facilitated communication between volunteers and church leadership, promoting transparency and teamwork within projects.
• Supported fundraising initiatives by developing promotional materials that increased awareness and participation.
• Trained new volunteers on operational procedures, improving onboarding efficiency and team cohesion.
• Maintained accurate records of volunteer hours and contributions, streamlining reporting processes for church administration.
• Sourced and distributed food and supplies to those in need.
• Greeted guests with bulletins, directions, and friendly conversation.
• Supported Sunday school programming by developing creative lesson plans that engaged children in age-appropriate learning activities.
• Facilitated small group discussions to foster deeper understanding of religious texts.
• Supported organization of annual church retreats, creating memorable experiences for attendees.

• Coordinated with local businesses to create attractive travel packages and experiences.
• Conducted market research to identify trends and improve service offerings for tourists.
• Organized events and activities to promote local culture and boost tourism revenue.
• Collaborated with team members to streamline operations and enhance customer service delivery.
• Assisted in training staff on best practices for guest interaction and hospitality standards.
• Monitored visitor feedback to refine services and address concerns promptly.
• Evaluated trends in the travel industry to adapt offerings accordingly for continued relevance.
• Maximized revenue potential by analyzing pricing structures of competitors while maintaining attractive value propositions.
• Enhanced tourist experience by developing and implementing innovative tour programs and itineraries.
• Managed complex crisis situations effectively during unforeseen circumstances such as natural disasters or political unrest.
• Streamlined booking processes, resulting in improved customer experiences and increased sales conversions.
• Managed daily operations , maintaining high levels of efficiency and organization.
• Assigned work to staff, set schedules, and motivated strong performance in key areas.
• Cultivated strong relationships with customers to build loyalty and repeat business.
• Created and maintained detailed reports of daily, weekly and monthly operations.

• Assisted in project planning and coordination, ensuring timely completion of assigned tasks.
• Conducted research to support data-driven decision-making for various departmental initiatives.
• Collaborated with team members to streamline processes and improve operational efficiency.
• Developed and maintained documentation for project workflows and best practices.
• Quickbooks for accounts payable and receivable with in and out house clients.

• Worked effectively in fast-paced environments.
• Coordinated shore excursions to enhance guest experiences and satisfaction.
• Developed relationships with local vendors to ensure quality service delivery.
• Monitored excursion schedules and adjusted operations to optimize efficiency.
• Resolved guest inquiries and concerns promptly to maintain service excellence.
• Collaborated with marketing teams to promote excursions through various channels.
• Developed and maintained organizational systems for office files and records.
• Greeted guests in with friendliness and professionalism.
• Worked closely with management to provide effective assistance for specific aspects of business operations.

• STCW – Certification - Expiration Date: 05/26/2028

(CPR, First Aid, Fire Fighting and Seafarer Watch Keep)

• B- Class Captain License

BLS and Lifeguard Certification

• Certificate of Participation Diabetes- Research Project

Certificate: Mathematics

Biology Family Life

Civics

Graphical Communication

BGCSE: 6 Subjects (Graphical Communication, Carpentry & Joinery Mathematics, English Language, English Literature &

Biology)

State Assessment Test (S.A.T)

Pre-State Assessment Test (P.S.A.T)

Certificate of Completion- Merit

Professional Diploma in Project Management & Leadership