Hardworking and adaptable professional with experience in customer service, education, and hospitality. Skilled at building positive relationships and providing excellent guest experiences through roles as a hotel front desk associate, sailing instructor, and camp counselor. Strong communicator with proven ability to lead, problem-solve, and thrive in fast-paced, dynamic environments.
Overview
2
2
years of professional experience
Work History
Front Desk Clerk
Viva Wyndham Fortuna Beach - An All-Inclusive Resort
08.2025 - 08.2025
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Collected room deposits, fees, and payments.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Answered customer telephone calls promptly and appropriately handled needs.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained clean and organized front desk areas to uphold polished company image.
Junior Sailing Instructor
Grand Bahama Sailing Club
07.2025 - 08.2025
Maintained full safety and boating credentials.
Completed pre- and post-season maintenance on boats and equipment.
Documented daily class attendance, performance, weather, and other key details.
Worked with fellow teachers to devise and implement support plans to help students excel.
Met needs of different students by adapting teaching materials and methods.
Organized activities to promote learning and increase student enjoyment.
Monitored student progress and provided individualized instruction to meet student needs and goals.
Camp Counselor
YMCA
07.2023 - 07.2023
Led groups of children safely through variety of camp activities.
Worked with children of varying age, interest, skill, and developmental levels.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Implemented rules and regulations to enforce discipline and compliance.
Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Education
High School Diploma -
Sunland Baptist Academy
Freeport
06-2026
Certificate - NCCER Basic Safety
Bahamas Technical And Vocational Institute
Freeport, Grand Bahama
05-2025
No Degree -
Freeport Gospel Chapel School
Freeport
06-2020
Skills
File management
Conflict Resolution
Time Management
Hospitality
Interpersonal Skills
Timeline
Front Desk Clerk
Viva Wyndham Fortuna Beach - An All-Inclusive Resort